Senior Strategic Account Director, Medical Communications

The Senior Strategic Account Director, Medical Communications role is based in the United States and offers the opportunity to lead high-impact client partnerships within the healthcare and life sciences industry. You will serve as a trusted strategic advisor, helping organizations translate complex scientific information into meaningful communication strategies. The position combines account leadership, business growth, team development, and strategic consulting.

Responsibilities

• Oversee strategic client relationships, lead account growth initiatives, and ensure the successful delivery of medical communications solutions.
• Act as a senior advisor to healthcare and life sciences clients while mentoring account teams and driving operational excellence across complex programs.
• Serve as the primary strategic partner for a portfolio of pharmaceutical, biotechnology, and healthcare clients.
• Develop and execute annual account strategies aligned with client objectives, business priorities, and measurable outcomes.
• Build trusted relationships with senior marketing, commercial, and medical affairs stakeholders.
• Lead integrated medical communications programs, ensuring high-quality execution, timelines, budgets, and client satisfaction.
• Provide strategic guidance to internal account teams, supporting collaboration across multiple disciplines.
• Mentor, coach, and develop Strategic Account Directors, Strategic Account Managers, and Account Associates.
• Identify opportunities for account expansion, new services, and long-term partnership growth.
• Support business development initiatives, including pitches, proposals, and strategic client opportunities.
• Manage account financial performance, including forecasting revenue, monitoring budgets, and supporting profitability.
• Collaborate with leadership teams to improve processes, strengthen client value, and drive business success.

Requirements

• The ideal candidate is a strategic and commercially minded healthcare communications leader with extensive experience managing complex client relationships and leading high-performing teams.
• You should have strong knowledge of pharmaceutical and biotechnology environments, excellent communication skills, and the ability to translate business challenges into impactful solutions.
• Bachelor’s degree required. 7+ years of experience in pharmaceutical, biotechnology, healthcare marketing, medical affairs, or medical communications agency environments.
• Proven success managing and growing healthcare or pharmaceutical accounts with significant annual revenue responsibility.
• Experience acting as a strategic advisor to senior-level stakeholders across marketing, commercial, or medical affairs functions.
• Strong leadership experience managing, mentoring, and developing account management professionals.
• Demonstrated ability to drive revenue growth, manage budgets, forecast performance, and support profitability.
• Excellent strategic thinking skills with the ability to understand client challenges and create actionable plans.
• Strong presentation, communication, and relationship-building capabilities.
• Experience supporting new business development initiatives, including proposals and client pitches, is preferred.
• Advanced degree such as PhD, MD, PharmD, MBA, or related graduate qualification is a plus.
• Strong understanding of healthcare communications strategy and pharmaceutical industry trends.
• Advanced presentation development and PowerPoint skills are preferred.

Benefits

• Competitive salary range of $128,000 - $188,100 USD.
• Eligibility for a discretionary annual bonus.
• Comprehensive health insurance benefits.
• Retail savings benefits.
• Life insurance and disability benefits.
• Paid parental leave.
• Paid time off, including vacation and sick leave.
• Remote work flexibility.
• Opportunity to work with leading healthcare and life sciences organizations.
• A collaborative environment focused on professional growth, innovation, and scientific excellence.