Senior State Project Manager, Nashville

Job Overview

We are seeking a highly experienced and strategic Senior Project Manager to lead the implementation and successful delivery of findhelp's most complex and high-impact government programs. You will be responsible for defining comprehensive program plans, mitigating strategic risks, and orchestrating cross-functional teams and executive stakeholders to ensure the seamless delivery and adoption of solutions.

Responsibilities and Duties

• Strategically own and drive the end-to-end lifecycle for highly complex government programs or a portfolio of interdependent projects, leading discussions with executive stakeholders and providing high-level strategic reporting.
• Develop and present comprehensive program status reports to senior leadership and external stakeholders, proactively escalating and providing mitigation strategies for program-level risks or significant deviations from scope.
• Collaborate closely with the Director of Government Delivery and other senior leaders to proactively identify, assess, and address strategic risks and significant opportunities impacting program success and long-term delivery.
• Ensure program work is strategically prioritized and meticulously aligned to achieve critical short and long-term deliverables for government projects and overall business objectives.
• Drive cross-functional communication and collaboration to ensure all key stakeholders have access to the right information to make informed, strategic decisions.
• Define, implement, and continuously evolve project and program management best practices for the Government Delivery team and internal stakeholders, ensuring robust methodologies are widely communicated and utilized.
• Provide leadership and mentorship to Project Managers and other team members, fostering best practices, knowledge sharing, and professional growth within the department.
• Serve as a primary liaison and expert guide for government clients regarding implementation processes, managing complex expectations and relationships to ensure satisfaction and successful outcomes.

Qualifications

• Bachelor’s degree required; Master's degree or advanced certification preferred.
• 8+ years experience with project and program management, with proven success and leadership in implementing large-scale, highly complex programs that include significant government delivery and/or direct government clients.
• Project Management Professional (PMP) Certification required.
• Demonstrated expertise in project management methodologies (Agile, Waterfall, Hybrid) and their application in complex government environments.
• Experience with technology implementation projects, particularly those involving intricate integrations or enterprise systems.
• Superior interpersonal and communication skills, with a proven ability to build and maintain strategic relationships and influence executive leadership and diverse stakeholders.
• Exceptional analytical and strategic problem-solving skills, with the ability to identify systemic business opportunities and proactively mitigate high-level risks.
• Extremely detail-oriented, with advanced organizational and program management skills.
• Proven ability to work autonomously and lead initiatives with minimal direction, demonstrating a strong sense of accountability and ownership for program success.
• Willingness to travel up to 25% (or more, depending on program needs) as required.

Company Culture

We believe being together enables stronger relationships, collaboration, and culture. This position is 5 days in-office and candidates must be located in Nashville, TN.

We offer:

• 401k & equity grants
• Free food and onsite gym at our Austin HQ
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program

We are committed to building a diverse, inclusive team and supporting our staff through various initiatives such as:

• Culture Committee
• Leadership Development Training
• Paid Volunteering Time

Location

Nashville, TN