Senior/Staff/Principal Product Manager - AI Orchestration & Agentic Workflows

About the role

We are seeking a Product Manager to join our dynamic team. This role will focus on building the orchestration layer of our AI system, which will power our AI playbooks, smart workflows, context systems, and evaluation & quality control frameworks. The ideal candidate will have a strong background in product management, particularly in AI/ML products, workflow automation, or B2B SaaS. They should also possess a deep curiosity about agentic systems, technical fluency to work directly with AI engineers, and a "Startup DNA" mindset.

Responsibilities

• Build systems that allow firms to teach our AI what to look for, automatically running that intelligence across every case and document to ensure nothing falls through the cracks.
• Create workflows that analyze case data, make decisions about when to act, and automatically route cases toward faster resolution and higher settlements.
• Build knowledge graphs and dynamic prompting systems that give our AI a deep understanding of case history, firm preferences, and legal nuances.
• Own the eval framework, prompt iteration systems, and quality feedback loops to ensure our AI is reliable, powerful, and continuously improving.

Requirements

• 4-8+ years in product management, ideally with AI/ML products, workflow automation, or B2B SaaS.
• Deep curiosity about agentic systems, including multi-agent architectures, tool-use, and chain-of-thought decision-making.
• Technical fluency to work directly with AI engineers on prompt engineering strategies, eval metrics, and system architecture.
• A "Startup DNA" mindset: scrappy, adaptable, and comfortable with the ambiguity of a fast-paced environment.
• Experience with LLMs, RAG systems, or 0→1 product development is highly preferred.

Qualifications

• Strong academic background in Computer Science, Engineering, or related field.
• Experience with AI/ML models and tools.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.

Skills

• Product Management
• AI/ML
• Workflow Automation
• B2B SaaS
• Agentic Systems
• Multi-Agent Architectures
• Tool-Use
• Chain-of-Thought Decision-Making

Benefits & Perks

• Medical, dental, and vision insurance plans for you and your family.
• Additional insurance coverage options for life, accident, or critical illness.
• Flexible paid time off, sick leave, short-term and long-term disability.
• 10 US observed holidays, and Canadian statutory holidays by province.
• A home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in-person meet-up program.
• Hubs in San Francisco and Toronto.

Pay

$177,650 - $240,350

Schedule

Hybrid role with the expectation of working at least 3 days a week from one of our office hubs.