Senior Staff Operations Manager, Office of the President (PED)

For our client, we are seeking a Senior Staff Operations Manager, Office of the President (PED) to join the team of a leader in the Information Technology space. This role will serve as a trusted operational partner to the President and senior leadership, helping drive clarity, alignment, and execution across a fast-moving technology organization. You will own the operating cadence, translate complex inputs into decision-ready narratives, and help ensure strategic priorities move from framing through follow-up. The position requires strong influence, cross-functional coordination, and the ability to improve how the leadership team operates. It is well suited for someone who can combine business judgment, structured thinking, and clear communication to advance organizational effectiveness. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $178,500 – $350,000 annually Responsibilities Own the President's operating cadence by orchestrating key leadership rituals Synthesize inputs into clear narratives for decision-making guidance Identify risks and facilitate resolutions across multiple departments Establish metrics to improve the operating model and execute change Drive strategic initiatives from framing through implementation and follow-up Represent the President in cross-departmental discussions and meetings Serve as a thought partner to the leadership team, challenging assumptions Qualifications 5-7 years in Chief of Staff, Product Operations, or related roles Proven experience managing cross-functional initiatives in tech environments Solid understanding of product/software development processes Expertise in AI tools like ChatGPT and Glean for workflow optimization Exceptional written communication skills for presenting decision-ready narratives Strong financial acumen and ability to assess business metrics High influence with senior leadership without formal authority Benefits Choice of comprehensive medical plans with 100% covered premiums Fertility and adoption assistance Mindfulness app subscription for mental well-being Global Employee Assistance Program for support Retirement benefits with employer contribution Flexible paid time off and parental leave Education reimbursement to support professional growth Dog-friendly workplace with free lunches and a private rooftop Engagement in Hack Weeks for innovative projects Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.