Office Management / Staff Officer, Senior

About the role

The Senior Office Management / Staff Officer supports senior leaders by managing calendars, meetings, taskers, records, travel, communications, office logistics, and process improvement activities. This role is intended for a candidate who can work with minimal supervision, anticipate leadership needs, coordinate across stakeholders, and mentor less-experienced administrative or staff support personnel.

Responsibilities

• Provide senior-level administrative, operational, and staff officer support to Government leadership and front office operations.
• Manage complex calendars, daily schedules, long-range planning activities, leadership meetings, conferences, off-sites, and other office business rhythms.
• Draft, edit, format, and prepare executive-level briefings, talking points, staff summaries, reports, correspondence, read-ahead materials, and presentations.
• Track strategic, operational, and administrative issues for leadership awareness and action.
• Serve as a lead coordinator for internal and external taskers, including receiving, assigning, tracking, consolidating, and preparing responses for leadership review.
• Cook up leadership-directed meetings, including agenda development, read-ahead distribution, note-taking, action item tracking, and follow-up to closure.
• Coordinate travel coordination, including preparation of travel orders, vouchers, and related documentation in applicable Government systems.
• Maintain official records, SharePoint sites, shared folders, distribution lists, recall rosters, organizational charts, and related information management tools.
• Cook up office logistics, including visitor support, office moves, seating charts, equipment trouble tickets, office supplies, and facility coordination.
• Support information management activities, including access groups, folder structures, permissions, records control, and coordination with designated information officers.
• Identify administrative or business process gaps and develop or update standard operating procedures, checklists, templates, workbooks, and continuity materials.
• Provide guidance and informal mentorship to junior or less-experienced administrative and staff support personnel.
• Interact professionally with senior leaders, Government personnel, mission partners, industry representatives, and other stakeholders.

Requirements

• Bachelor’s degree in Business, Management, or a related field.
• 12+ years of demonstrated experience performing significant administrative, office management, staff officer, executive support, or front office support duties.
• In lieu of a degree, 15+ years of directly applicable experience may be considered.
• Demonstrated ability to lead tasks, sub-tasks, projects, and complex staff actions independently and to closure.
• Experience supporting senior-level leadership in a fast-paced Government, defense, intelligence, or mission support environment.
• Expert-level written and oral communication skills.
• Ability to prepare concise, accurate, and professional reports, correspondence, briefings, and staff packages.
• Ability to manage competing priorities, anticipate requirements, and maintain attention to detail under time-sensitive conditions.
• Strong problem-solving, critical thinking, customer service, and interpersonal skills.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and SharePoint.
• Ability to operate common office information technology equipment, including printers, scanners, phones, workstations, and teleconference or video teleconference systems.

Qualifications

• Active TS/SCI clearance required. Candidate must be eligible for favorable NGA adjudication and willing and able to complete a Counterintelligence-Scope Polygraph process within 90 days of employment or assignment, if required.

Skills

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of government regulations and policies.
• Proficiency with Microsoft Office Suite.

Benefits

• Medical, Dental, Vision
• 401(k) company match
• Paid Time Off
• Paid Holidays
• Company Provided Life Insurance
• Employee Assistance Program
• AD&D Insurance
• Disability insurance