Senior Specialist, People Communications and Change Management

About the role

As a Senior Specialist, People Communications and Change Management reporting to the Communications Leader for People@Nasdaq, you’ll play a critical role in telling a compelling, cohesive, and aligned narrative about the various programs, policies, and benefits we offer. You’ll also partner closely with Nasdaq’s People Experience team to communicate about our People Promise—the expression of what it's like to work at Nasdaq—to candidates and colleagues alike.

Responsibilities

• Provide strategic communications consultancy to stakeholders and own the end-to-end execution of communications key projects across the People@Nasdaq portfolio and beyond, including significant change management initiatives, new program launches, workforce and location strategy initiatives, regional and local statutory requirements, and more.
• This includes communication and change management planning, drafting and delivery, channel optimization, and/or coordinating with other Nasdaq or third-party partners, as necessary.
• Partner closely with the People@Nasdaq Communications Leader to bring to life the People Team mission, vision, and thematic narrative to increase employee understanding of, and appreciation for, Nasdaq’s compelling total offer of benefits and other programs and rewards in a consistent way across all channels.
• Employ end-to-end thinking and an "outcomes-over-output mindset" to help design, document, influence, and communicate about all facets of signature People@Nasdaq workflows/experiences, such as onboarding or promotions, collaborating closely with the product/program owner – and across all areas of People Team – to ensure a holistic, thoughtful, and best-in-class user experience for key moments in the employee lifecycle.
• Coordinate closely with the M&A Lead and PMO Lead for People@Nasdaq for all mergers, acquisitions, divestitures, and other M&A activities, including the creation and curation of defined M&A playbooks to facilitate employee understanding and reduce disruption and risk during times of transition, ultimately enabling the desired business outcomes associated with the deal.
• Work closely with the People@Nasdaq Communications Leader to develop the agenda, promote, and facilitate large-scale People@Nasdaq Communications events including a global Manager Forum, 'Ask Me Anything' all-hands, and internal People Team all-hands town halls.
• Leverage AI-assisted tools to create better deliverables and enable greater efficiency while enhancing with quality, consistency, and creativity of people team communication campaigns.
• Serve as the AI subject expert for People@Nasdaq communications team, which includes scouting new available AI technologies, developing application use cases and strategies, and optimizing the suite of AI tools in use to produce better outcomes based on company- and topic-specific preferences and parameters.

Qualifications

• Bachelor’s degree in communications, human resources, marketing, or a related field.
• 7-10+ years of experience in a corporate communications-related role, preferably with an HR focus.
• Proven track record of delivering high-quality, impactful employee engagement and change management campaigns across the HR space.
• Demonstrated ability to influence stakeholders, develop scalable solutions, lead cross-functional initiatives.
• Clear communicator with experience in collaborative, matrixed environments who can translate complex information and ideas for a diverse global audience.
• Exceptional communication skills, including experience liaising with and influencing senior leadership.
• Working knowledge of agile methodologies and applying AI-powered tools to communications workflows and outputs.
• Growth mindset, constant curiosity to learn, and relentless passion for elevating the HR communication function, outcomes for stakeholders, and overall engagement of the company’s global workforce.