Senior Specialist, Payroll

About the firm

Baker Tilly is a leading advisory, tax and assurance firm with a coast-to-coast and global presence in major U.S. regions and financial centers including New York, London, San Francisco, Los Angeles, Chicago, and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP provide professional services under an alternative practice structure, with Baker Tilly US, LLP as a licensed independent CPA firm offering attest services. Baker Tilly Advisory Group, LP and its subsidiaries provide tax and business advisory services. As independent members of Baker Tilly International, the firm operates in 141 territories with 43,000 professionals and $5.2 billion in combined worldwide revenue.

Work location

This position is mostly remote, but team members must reside within 50 miles of a Baker Tilly office in Texas (Dallas/Frisco), Wisconsin (Madison, Milwaukee, Appleton, Janesville, Eau Claire), or Pennsylvania (Philadelphia, Pittsburgh, Clarks Summit, Lancaster, Allentown, Pittston, State College, Williamsport, New Castle).

Responsibilities

• Client Service & Deliverables
  • Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies.
  • Review and/or process payrolls in a timely manner to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income-related tax calculations, and reconciling payroll deposits, tax withholdings, and wage garnishments.
  • Prepare reports of employee earnings, taxes, deductions, and employer’s contributions for social security and unemployment.
• Client Service
  • Establish strong and trusted client relationships by effectively consulting on all payroll-related matters.
  • Maintain confidentiality of employee data.
  • Convey detailed information accurately in both written and verbal formats.
  • Provide technical software support to clients.
  • Identify and accurately capture out-of-scope work.
  • Identify new opportunities to expand services to clients.
• Implementation & Technology
  • Serve as an additional resource to the implementation team as needed.
  • Interview clients to understand payroll needs.
  • Manage new client implementation projects, ensuring timely completion and client satisfaction.
  • Train clients on payroll processes as necessary.
• Individual and Team Development
  • Act as a resource to new hires or less experienced staff regarding clients, software, payroll, and processes.
  • Provide honest and timely feedback to new hires or less experienced staff.
  • Build team capabilities and knowledge by sharing insights and lessons learned.
  • Research and maintain product knowledge on ADP software platforms.
  • Maintain current knowledge of local, state, and federal payroll practices and laws.

Requirements

• 3 years of relevant payroll experience.
• Experience with ADP WFN software and implementation.
• CPP certification preferred.
• Bachelor’s degree preferred.
• Working knowledge of Outlook and Microsoft Office Suite.

Skills

• Highly detail-oriented with a focus on accuracy.
• Strong organization and time management skills.
• Adaptability and ability to multitask effectively.
• Ability to work in a deadline-driven environment serving multiple clients.
• Exceptional client service skills.
• Strong written and verbal communication skills; ability to communicate professionally at all levels.
• Ability to learn new technology and processes quickly.
• Ability to integrate new knowledge and skills into daily work and share with colleagues.

Pay

The pay rate range for this position is $49,500 to $118,990. Actual compensation is influenced by skills, prior experience, qualifications, degrees, professional certifications, work arrangements, and geographic location.

Benefits

Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.