Senior Specialist, HR (Program Delivery)

General Purpose

The Sr. Specialist serves as a key contributor to the successful delivery of strategic HR initiatives, independently managing project activities, influencing stakeholders, and driving adoption of organizational changes.

Program Delivery Center of Excellence

• Create and administer reporting to provide Leadership Team with visibility to project portfolio, update stakeholders on project status, and escalate issues requiring leadership attention.
• Create and maintain Program and Change Management Center of Excellence tools and process documentation. Drive continuous improvement to enhance tools, templates and best practices.
• Train and support users on Program and Change Management COE tools and processes.

Project Support

• Provide project management and/or change management support for projects. This includes but is not limited to: creation and implementation of project plans, status reports, communication plans, issue logs, action item logs, training plans, and training materials.
• Partner with key stakeholders to plan, prepare, and develop key messages and communication and engagement materials.
• Analyze project data to ensure accurate assumptions and results.
• Identify, troubleshoot, and escalate issues during project.
• Support the documentation of project findings and recommendations, either by creating documents or by reviewing and validating vendor/internal documents.
• Manage any ad hoc analysis requests related to project and project data.

Competencies

• People: Building Effective Teams, Developing Talent, Collaboration
• Self: Leading by Example, Communicates Effectively, Ensures Accountability and Execution, Manages Conflict
• Business: Business Acumen, Plans, Aligns and Prioritizes, Organizational Agility

Qualifications and Special Skills Required

• Bachelor's degree required
• 2-3 years of project management, HR program management, or change management experience (experience with transformation initiatives and/or HR Technology implementation preferred)
• Experience with project management and change management methodologies
• Excellent communication skills (written and presentation)
• A detail-oriented approach - must pay close attention to the details and have the drive to get things right
• Strong organizational skills
• Ability to work under pressure while managing ambiguity and changing priorities
• Trustworthy with confidential information
• Able to synthesize data and reconcile own work
• Strong MS Excel, PowerPoint, and Word skills
• Able to relate to all kinds of people and build effective relationships, strong EQ

Physical Requirements/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds. May also require occasional driving and traveling overnight for business functions. May also require occasional driving and traveling overnight for business functions.

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.