Senior Specialist, Communications

About the role

Mosaic is a leading North American Integrated Agency specializing in Experiential Marketing, Sales & Merchandising, and Shopper Marketing. This role serves as the central hub for internal communications on behalf of a premier client.

Responsibilities

• Manage the flow of communication and creative requests across the organization, ensuring priorities are clear, stakeholders are aligned, and deliverables are completed on time.
• Collaborate with cross-functional teams to develop and distribute strategic messaging that drives awareness, understanding, and adoption of key programs, initiatives, and promotions.
• Develop engaging written content that informs, motivates, and inspires action while maintaining a consistent voice and brand presence.
• Produce polished visual materials and marketing assets that enhance communication effectiveness and create a compelling audience experience.
• Utilize bilingual Spanish language capabilities to support broader audience engagement and deliver culturally relevant communications to diverse communities.
• Collaborate with stakeholders to gather requirements, clarify objectives, and align communication deliverables with business priorities.
• Identify opportunities to improve internal communication processes, workflows, and resource utilization to drive greater efficiency and effectiveness.
• Perform other duties as required and/or assigned.

Qualifications

• A bachelor’s degree or equivalent in a related area such as design, communications, or integrated communications.
• Meaningful experience working in a related field, with at least two years in a corporate communications environment.
• Proven experience managing communication, marketing, or creative project workflows with exceptional organizational and prioritization skills.
• Strong written communication skills with the ability to tailor messaging to different audiences, situations, and brand standards.
• Hands-on experience with graphic design platforms such as Adobe Creative Suite, Figma, Canva, or similar tools.
• Experience collaborating across multiple business functions, including sales, marketing, training, and operations.
• Demonstrated ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
• Strong stakeholder management and interpersonal skills, with the ability to build relationships and influence without direct authority.
• Proficiency with Google Workspace applications and digital collaboration tools.
• High attention to detail, sound judgment, and a proactive, solution-oriented mindset.
• Able to analyze communication effectiveness and recommend improvements based on audience feedback and engagement metrics.
• Creativity and innovation competencies.
• Proven team player with strong interpersonal skills.
• Proficiency in SharePoint and the entire Microsoft Office suite.

About Us

This Mosaic is where every piece stands out. Each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design, and idea. As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn't just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we've spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact privacy@acosta.com or by calling us at 1-800-377-2754. For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/. By applying, you agree to our Privacy Policy and Terms and Conditions of Use.