Senior Specialist, Broadcast & Media Operations

Position Overview

The Royal Caribbean Group, Celebrity Cruises Entertainment team has an exciting career opportunity for a full Senior Specialist, Broadcast & Media Operations reporting to the Manager, Broadcast Media Operations.

This position requires up to 30% International travel. When in the office, 75% of the time work at the Headquarter 1050 and up to 25% of the time at Production Studios office.

Operational Efficiency

• Serve as the main shoreside contact for shipboard Broadcast Managers, assisting with troubleshooting, scheduling updates, and coordination of daily broadcast activities.
• Track fleetwide media systems, project timelines, and operational requests to ensure consistency and efficiency.
• Maintain accurate documentation of programming lineups, system configurations, and equipment inventories and support implementation of Standard Operating Procedures (SOPs) and policy updates.

Media Management and Production

• Serve as the Media Manager for Celebrity Cruises’ shoreside and fleetwide content archive systems.
• Maintain and organize all media assets within CMS platforms, MAM/DAM systems, and deep archive environments such as AWS Glacier and S3 buckets, ensuring long-term storage integrity and retrieval efficiency.
• Oversee metadata tagging, file versioning, and media organization workflows in partnership with IT and Digital Asset Management teams.
• Produce, shoot, and edit video content to support shoreside initiatives, internal communications, and brand campaigns as assigned.
• Manage file transfers, encoding, and delivery for internal stakeholders, ensuring optimal formats for broadcast and digital use.

Technical and Project Management

• Support rollout and configuration of new broadcast and IPTV technologies, upgrades, and integrations.
• Track repair and maintenance activities across servers, receivers, and routing systems, coordinating vendor support as needed.
• Maintain system diagrams, technical documentation, and fleet broadcast schematics.
• Collaborate with IT, Engineering, and Newbuild teams on dry dock and newbuild projects.

Vendor and Financial Support

• Assist with vendor coordination, quote requests, PO creation, and invoice tracking to ensure accuracy and timeliness.
• Maintain organized records of contracts, renewals, and programming licenses.
• Support budget reporting and financial tracking for programming, content, and repair & maintenance lines.

Reporting and Analysis

• Maintain dashboards and reports summarizing fleet programming, equipment performance, and media system status.
• Support data-driven evaluations of programming trends, vendor performance, and content utilization.
• Prepare presentations and status reports for leadership and partner teams.

Qualifications and Education

• Bachelor's degree in communications, Broadcasting, Media Production, or related field, or equivalent experience.
• 4–6 years of experience in Broadcast Operations, Media Management, or Post-Production environments.
• Strong understanding of broadcast workflows, IPTV systems, video servers (Castus preferred), codecs, and signal paths (SDI, NDI, MPEG, H.264).
• Hands-on experience with CMS, MAM/DAM systems, and cloud-based storage platforms, including AWS Glacier and S3.
• Proficient in video editing and production using Adobe Premiere Pro, After Effects, Adobe Audition and Media Encoder.
• Familiarity with live production environments and coordination of special broadcast events.
• Strong organizational, multitasking, and communication skills with attention to operational accuracy.
• Ability to work collaboratively with technical and creative teams under tight deadlines.

Financial / Quantitative Responsibilities

• Familiar with budget forecasting, tracking and maintenance.
• Ability to forecast costs and identify ROI on programming initiatives.
• Ability to identify and recommend cost saving opportunities and operational efficiencies.