Senior Solutions Manager, Legal AI FDE
About the role
with paragraph(s) from the initial description.Responsibilities
with- each bullet from Key Responsibilities.
Requirements
maybe for Required Qualifications.Qualifications
for Preferred Qualifications.Benefits
for benefits described (Hybrid Work Model, Flexibility & Work-Life Balance, Career Development and Growth, Industry Competitive Benefits, Culture, Social Impact, Making a Real-World Impact, plus detailed US benefits, Canada benefits, etc.)Pay
for compensation ranges.Schedule
for hybrid work model, flexibility, work from anywhere up to 8 weeks per year. We must ensure we don't repeat content unnecessarily but preserve all substantive info. We need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The "About Us" and EEO statements are boilerplate; we should remove them. Also the "Our use of AI within the recruitment process" maybe not boilerplate but it's about recruitment process; could be considered part of Benefits? It's not a benefit; it's about process. Might be considered not needed. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The AI recruitment process is not exactly those; but it's about recruitment process; maybe we can keep as part of "About the role"? Not really. Safer to omit it as it's not a benefit or responsibility. However we need to preserve ALL substantive information; does that count as substantive? It's about the recruitment process, not job content. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not exactly those. But it's about recruitment process; could be considered legal? Not sure. I'd keep it maybe under a section like "Recruitment Process" but we don't have that heading. Since we only output sections for which we have headings defined, we could omit it if not fitting. The instruction: "Prefer a few substantive sections over many thin ones." So we could incorporate that info into Benefits or About the role? Not really. I'd omit it to keep sections focused. Also the "New Position: This position is open due to an existing vacancy to support our evolving business needs." is minor metadata; we can drop. Now compile content. About the role paragraph: combine the two sentences? Actually there is a paragraph: "We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal. In this role, you will own the product direction and execution of complex Legal FDE engagements, working directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams. You will turn high-value legal workflow problems into well-defined solutions and scalable product capabilities. This role focuses on end-to-end AI product lifecycle management across multiple customer deployments and requires a keen interest in the legal industry and how legal teams operate in practice. You will combine customer discovery, disciplined delivery, and strategic product judgment to ensure bespoke solutions create immediate customer value while generating reusable insights and capabilities for the broader product portfolio." We'll put that in. Responsibilities bullets: - Partner directly with law firms, corporate legal departments, legal operations teams, and internal stakeholders to understand workflows, pain points, risk considerations, and operational constraints. Translate ambiguous needs into clear product requirements, acceptance criteria, and measurable outcomes. - Lead product execution across multiple legal FDE engagements. Establish priorities, structure discovery, guide delivery decisions, and maintain alignment among customers, Forward Deployed Engineers, Professional Services, and core product teams. - Own and maintain engagement backlogs with strong hygiene, prioritization, and transparency. Ensure work is scoped, sequenced, and tracked across discovery, build, validation, launch, and handoff. - Manage product work from intake through development, deployment, adoption, release readiness, and transition to core product teams or ongoing customer ownership. Ensure decisions, context, and learnings are documented and reusable. - Identify recurring legal workflows, integration patterns, and solution components that can become repeatable capabilities. Recommend when work should remain customer-specific and when it should be generalized for broader market value. - Partner with engineering, subject-matter experts, and product teams to define validation criteria appropriate for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations. - Synthesize customer needs and deployment insights into recommendations for product roadmaps, reusable service offerings, enablement, and investment priorities. Requirements (Required Qualifications) bullets: - 7+ years of product management experience, ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments. - Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives. - Proven ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans. - Strong executive communication, facilitation, negotiation, and decision-making skills. - Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority. Qualifications (Preferred Qualifications) bullets: - Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments. - Familiarity with legal use cases such as legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations. - Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows. - Proven track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns. Benefits: need to capture all benefit statements. From "What’s in it For You?": - Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. - Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. - Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. - Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. - Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. - Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. - Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Our use of AI within the recruitment process ... (maybe skip) - In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Re