Senior Solutions Manager, Legal AI FDE
Thomson Reuters · Eagan, MN · 1 mo ago
Hybrid$115k/yrFull-time
We need to output only HTML fragment, using for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We need to extract content.
Job description includes: "Job Description We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal." That's about the role.
Responsibilities: list of bullet points under "Key Responsibilities". We'll put those in
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We need to extract content.
Job description includes: "Job Description We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal." That's about the role.
Responsibilities: list of bullet points under "Key Responsibilities". We'll put those in - .
Requirements: maybe "Required Qualifications". That's qualifications. Also "Preferred Qualifications". Could be under Qualifications or Skills. We'll treat "Required Qualifications" as Requirements section. "Preferred Qualifications" maybe as Skills? Or we could combine into Qualifications. But we need to follow headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have content for About the role, Responsibilities, Requirements (Required Qualifications), Qualifications (maybe Preferred Qualifications?), Skills (maybe specific skills like hands-on experience with generative AI, etc.), Benefits (What's in it For You? includes Hybrid Work Model, Flexibility & Work-Life Balance, Career Development and Growth, Industry Competitive Benefits, Culture, Social Impact, Making a Real-World Impact). Also Pay: compensation ranges given. Schedule: maybe not explicit; there is hybrid work model but not schedule specifics. No explicit schedule like full-time, part-time. So we should not create Schedule section unless posting actually states them. It does not give schedule details, so omit Schedule.
We must not repeat job title as heading. We must not put Job ID etc.
We must remove boilerplate: EEO, legal, scam warning, etc. Also remove "About Us" maybe? That's not required but could be considered boilerplate? It's about company; not needed. We should preserve substantive information; but "About Us" is generic company description; could be considered boilerplate? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "About Us" is not explicitly listed but could be considered boilerplate? It's not required to keep. Safer to omit it. Also remove "New Position: This position is open due to an existing vacancy..." maybe not needed but it's substantive? It's minor metadata; could be folded into short p or drop. We'll drop.
We need to preserve all substantive information: responsibilities, qualifications, benefits, pay.
We need to format as HTML fragment: use
for each section heading, then content.
We'll structure:
About the role
We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal. In this role, you will own the product direction and execution of complex Legal FDE engagements, working directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams. You will turn high-value legal workflow problems into well-defined solutions and scalable product capabilities. This role focuses on end-to-end AI product lifecycle management across multiple customer deployments and requires a keen interest in the legal industry and how legal teams operate in practice. You will combine customer discovery, disciplined delivery, and strategic product judgment to ensure bespoke solutions create immediate customer value while generating reusable insights and capabilities for the broader product portfolio.
Responsibilities
- Customer Engagement and Use-Case Discovery: Partner directly with law firms, corporate legal departments, legal operations teams, and internal stakeholders to understand workflows, pain points, risk considerations, and operational constraints. Translate ambiguous needs into clear product requirements, acceptance criteria, and measurable outcomes.
- Product Leadership Across FDE Engagements: Lead product execution across multiple legal FDE engagements. Establish priorities, structure discovery, guide delivery decisions, and maintain alignment among customers, Forward Deployed Engineers, Professional Services, and core product teams.
- Backlog and Execution Management: Own and maintain engagement backlogs with strong hygiene, prioritization, and transparency. Ensure work is scoped, sequenced, and tracked across discovery, build, validation, launch, and handoff.
- End-to-End Product Lifecycle Ownership: Manage product work from intake through development, deployment, adoption, release readiness, and transition to core product teams or ongoing customer ownership. Ensure decisions, context, and learnings are documented and reusable.
- Productization of Bespoke Legal Solutions: Identify recurring legal workflows, integration patterns, and solution components that can become repeatable capabilities. Recommend when work should remain customer-specific and when it should be generalized for broader market value.
- Legal AI Quality and Trust: Partner with engineering, subject-matter experts, and product teams to define validation criteria appropriate for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations.
- Strategic Influence: Synthesize customer needs and deployment insights into recommendations for product roadmaps, reusable service offerings, enablement, and investment priorities.
Requirements
- 7+ years of product management experience, ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments.
- Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives.
- Proven ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans.
- Strong executive communication, facilitation, negotiation, and decision-making skills.
- Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority.
Qualifications
- Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments.
- Familiarity with legal use cases such as legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations.
- Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows.
- Proven track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns.
We could also treat "Preferred Qualifications" as Qualifications. Good.
Skills
Maybe we could list specific skills like: customer discovery, disciplined delivery, strategic product judgment, executive communication, facilitation, negotiation, decision-making, influencing without authority, etc. But we already covered many in Requirements. However we need a Skills section only if posting has real specific content for it. The posting does not have a separate "Skills" bullet list; but we could extract skills from responsibilities and qualifications. However the instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". If we create a Skills section, we need to have specific content. We could list skills like: customer discovery, product strategy, backlog management, stakeholder alignment, AI validation, etc. Those are present. So we can create Skills section with bullet list of skills derived.
But we already have Requirements and Qualifications sections covering similar content. Might be redundant but allowed. However we should avoid duplication? Not explicitly prohibited. But we should aim for a few substantive sections over many thin ones. Having Skills may be thin. Could combine skills into Requirements or Qualifications. Since we already have Requirements and Qualifications, we could omit Skills. The instruction: "Prefer a few substantive sections over many thin ones." So better to omit Skills if not needed.
Benefits: we have "What’s in it For You?" with Hybrid Work Model, Flexibility & Work-Life Balance, Career Development and Growth, Industry Competitive Benefits, Culture, Social Impact, Making a Real-World Impact. Also later benefits details: health, dental, vision, disability, life insurance, 401k, vacation, mental health days, parental leave, sabbatical, optional hospital insurance, etc. Also tuition reimbursement, employee stock purchase plan, etc. We'll capture all.
We need to put Benefits section with - items.
Pay: we have compensation ranges: base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $115,300 USD - $214,100 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. For Ontario, Canada, the base compensation range for this role is $108,000 CAD - $158,000 CAD.
We need to include Pay section with that info. Should we list as
or
? Use for prose. Could be a paragraph.
Schedule: not present, omit.
Now we need to ensure we removed boilerplate: EEO, legal, scam warning, "About Us", "New Position", "What’s in it For You?" we keep as content but not as heading? Actually we will use Benefits heading and put the content inside.
We must not include markdown code fences.
Now produce HTML fragment.
Let's craft.
Check for any duplicated lines: we should avoid repeating same content.
We'll produce:
About the role
...
Responsibilities
...
Requirements
...
Qualifications
...
Benefits
...
Pay
...
Make sure no extra whitespace at start.
Now write content.
About the role paragraph: combine the initial description.
Responsibilities bullets: we have six items.
Requirements bullets: five items.
Qualifications bullets: four items.
Benefits: need to list all benefits mentioned.
From "What’s in it For You?":
- Hybrid Work Model: flexible hybrid working environment for office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way policies: manage personal and professional responsibilities, work from anywhere for up to 8 weeks per year.
- Career Development and Growth: Grow My Way programming, skills-first approach, tools to grow, lead, thrive in AI-enabled future.
- Industry Competitive Benefits: comprehensive benefit plans including flexible vacation, two company-wide Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs, resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized award-winning reputation for inclusion and belonging, flexibility, work-life balance, values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, Stronger Together.
- Social Impact: Social Impact Institute: two paid volunteer days off annually, opportunities for pro-bono consulting projects and ESG initiatives.
- Making a Real-World Impact: helping customers pursue justice, truth, transparency; uphold rule of law, turn wheels of commerce, catch bad actors, report facts, provide trusted unbiased information.
Later benefits details: health, dental, vision, disability, life insurance, competitive 401k with company match, market leading work life benefits: competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. Optional hospital, accident and sickness insurance paid 100% by employee; optional life and AD&D insurance paid 100% by employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group
for each section heading, then content.
We'll structure:
About the role
We are seeking a Senior Solutions Manager, Legal AI FDE to lead product strategy and execution for customer-facing Forward Deployed Engineering (FDE) engagements in CoCounsel Legal. In this role, you will own the product direction and execution of complex Legal FDE engagements, working directly with law firm customers, Forward Deployed Engineers, Professional Services, commercial segments, and core product teams. You will turn high-value legal workflow problems into well-defined solutions and scalable product capabilities. This role focuses on end-to-end AI product lifecycle management across multiple customer deployments and requires a keen interest in the legal industry and how legal teams operate in practice. You will combine customer discovery, disciplined delivery, and strategic product judgment to ensure bespoke solutions create immediate customer value while generating reusable insights and capabilities for the broader product portfolio.
Responsibilities
- Customer Engagement and Use-Case Discovery: Partner directly with law firms, corporate legal departments, legal operations teams, and internal stakeholders to understand workflows, pain points, risk considerations, and operational constraints. Translate ambiguous needs into clear product requirements, acceptance criteria, and measurable outcomes.
- Product Leadership Across FDE Engagements: Lead product execution across multiple legal FDE engagements. Establish priorities, structure discovery, guide delivery decisions, and maintain alignment among customers, Forward Deployed Engineers, Professional Services, and core product teams.
- Backlog and Execution Management: Own and maintain engagement backlogs with strong hygiene, prioritization, and transparency. Ensure work is scoped, sequenced, and tracked across discovery, build, validation, launch, and handoff.
- End-to-End Product Lifecycle Ownership: Manage product work from intake through development, deployment, adoption, release readiness, and transition to core product teams or ongoing customer ownership. Ensure decisions, context, and learnings are documented and reusable.
- Productization of Bespoke Legal Solutions: Identify recurring legal workflows, integration patterns, and solution components that can become repeatable capabilities. Recommend when work should remain customer-specific and when it should be generalized for broader market value.
- Legal AI Quality and Trust: Partner with engineering, subject-matter experts, and product teams to define validation criteria appropriate for legal workflows, including accuracy, transparency, traceability, security, and responsible AI considerations.
- Strategic Influence: Synthesize customer needs and deployment insights into recommendations for product roadmaps, reusable service offerings, enablement, and investment priorities.
Requirements
- 7+ years of product management experience, ideally in enterprise SaaS, AI-enabled products, workflow platforms, integrations, or implementation-heavy environments.
- Demonstrated experience leading complex, customer-facing product work across multiple stakeholders and parallel initiatives.
- Proven ability to convert ambiguous customer problems into clear product strategy, requirements, prioritization, and execution plans.
- Strong executive communication, facilitation, negotiation, and decision-making skills.
- Experience partnering closely with engineering teams and influencing cross-functional partners without direct authority.
Qualifications
- Strong understanding of legal teams, legal operations, law firm workflows, or adjacent professional-service environments.
- Familiarity with legal use cases such as legal research, drafting, review, knowledge management, litigation, transactional, compliance, or legal operations.
- Hands-on experience with generative AI, agentic workflows, APIs, enterprise integrations, or document-intensive workflows.
- Proven track record of transitioning bespoke customer solutions into reusable product capabilities or scalable delivery patterns.
Skills
Maybe we could list specific skills like: customer discovery, disciplined delivery, strategic product judgment, executive communication, facilitation, negotiation, decision-making, influencing without authority, etc. But we already covered many in Requirements. However we need a Skills section only if posting has real specific content for it. The posting does not have a separate "Skills" bullet list; but we could extract skills from responsibilities and qualifications. However the instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". If we create a Skills section, we need to have specific content. We could list skills like: customer discovery, product strategy, backlog management, stakeholder alignment, AI validation, etc. Those are present. So we can create Skills section with bullet list of skills derived. But we already have Requirements and Qualifications sections covering similar content. Might be redundant but allowed. However we should avoid duplication? Not explicitly prohibited. But we should aim for a few substantive sections over many thin ones. Having Skills may be thin. Could combine skills into Requirements or Qualifications. Since we already have Requirements and Qualifications, we could omit Skills. The instruction: "Prefer a few substantive sections over many thin ones." So better to omit Skills if not needed. Benefits: we have "What’s in it For You?" with Hybrid Work Model, Flexibility & Work-Life Balance, Career Development and Growth, Industry Competitive Benefits, Culture, Social Impact, Making a Real-World Impact. Also later benefits details: health, dental, vision, disability, life insurance, 401k, vacation, mental health days, parental leave, sabbatical, optional hospital insurance, etc. Also tuition reimbursement, employee stock purchase plan, etc. We'll capture all. We need to put Benefits section with- items.
Pay: we have compensation ranges: base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $115,300 USD - $214,100 USD. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $100,100 USD - $185,900 USD. For Ontario, Canada, the base compensation range for this role is $108,000 CAD - $158,000 CAD.
We need to include Pay section with that info. Should we list as
or
- ? Use
for prose. Could be a paragraph. Schedule: not present, omit. Now we need to ensure we removed boilerplate: EEO, legal, scam warning, "About Us", "New Position", "What’s in it For You?" we keep as content but not as heading? Actually we will use Benefits heading and put the content inside. We must not include markdown code fences. Now produce HTML fragment. Let's craft. Check for any duplicated lines: we should avoid repeating same content. We'll produce:
About the role
...
Responsibilities
- ...
Requirements
- ...
Qualifications
- ...
Benefits
- ...
Pay
...
Make sure no extra whitespace at start. Now write content. About the role paragraph: combine the initial description. Responsibilities bullets: we have six items. Requirements bullets: five items. Qualifications bullets: four items. Benefits: need to list all benefits mentioned. From "What’s in it For You?": - Hybrid Work Model: flexible hybrid working environment for office-based roles while delivering a seamless experience that is digitally and physically connected. - Flexibility & Work-Life Balance: Flex My Way policies: manage personal and professional responsibilities, work from anywhere for up to 8 weeks per year. - Career Development and Growth: Grow My Way programming, skills-first approach, tools to grow, lead, thrive in AI-enabled future. - Industry Competitive Benefits: comprehensive benefit plans including flexible vacation, two company-wide Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs, resources for mental, physical, and financial wellbeing. - Culture: Globally recognized award-winning reputation for inclusion and belonging, flexibility, work-life balance, values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, Stronger Together. - Social Impact: Social Impact Institute: two paid volunteer days off annually, opportunities for pro-bono consulting projects and ESG initiatives. - Making a Real-World Impact: helping customers pursue justice, truth, transparency; uphold rule of law, turn wheels of commerce, catch bad actors, report facts, provide trusted unbiased information. Later benefits details: health, dental, vision, disability, life insurance, competitive 401k with company match, market leading work life benefits: competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. Optional hospital, accident and sickness insurance paid 100% by employee; optional life and AD&D insurance paid 100% by employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group