Senior Solutions Engineer, Post Sales

Overview

Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. The role exists to support the company’s mission of unlocking unprecedented insight into human health and disease by freeing up Product and Engineering time.

Requirements

• You’ve worked in a customer facing role on a technical B2B product
• You’ve supported an API-first platform and can explain authentication, access control, architecture, and integration trade-offs
• You’ve independently led technical pre-sales conversations with both startup and enterprise customers
• CTOs and engineers respect your depth of expertise - they never ask for another call with a member of the engineering team
• You’ve been the primary technical contact through evaluation and early integration
• You’ve owned onboarding, and fought for the best interests of the customer through implementation to launch
• You’ve handled security and compliance work with customers, including questionnaires and reviews (HIPAA, SOC 2, BAAs)
• You can troubleshoot integration issues live with customer engineering teams
• You’ve written documentation, created videos and supported customer onboarding in a way that wows people

Benefits

• Salary: $160K - $200k + equity
• Company and Team offsites
• Monthly learning budget of $150 for personal development and productivity
• 100$ Monthly wellness budget
• Flexible, remote-first working - including $1K for home office equipment
• Coworking budget
• 36 days paid time off (including bank holidays)
• Premium healthcare coverage
• 4% Monthly contribution to pension/401k
• Yearly blood test on us
• Enhanced parental, foster and adoption leave