Jobs · Engineering · New York

Senior Solutions Engineer - Payments

Airwallex · New York, NY · 2 wk ago
HybridEngineering$200k–$300k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Airwallex", "About The Team", "What You’ll Do", "Responsibilities", "Who You Are" (with Minimum Qualifications, Preferred Qualifications), then "Compensation Range". Also maybe "Pay" section if compensation given. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we must only include sections when posting has real specific content. We have content for About the role? The "What You’ll Do" is essentially role description. Could map to "About the role". Also "Responsibilities" section present. "Who You Are" includes Minimum Qualifications and Preferred Qualifications; we could split into Requirements (maybe minimum) and Qualifications (preferred) or Skills. But we need to follow headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have no explicit Benefits or Schedule. We have Pay (Compensation Range). So we can include Pay section. No Benefits or Schedule, so omit those. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate like EEO, scam warning, etc. Also remove navigation etc. So we need to extract substantive content. We need to preserve all substantive info; not invent or summarize away detail. So we need to keep details like bullet points etc. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. Thus we need to parse the posting and produce sections. Let's extract: About Airwallex: description of company. Could be part of "About the role"? Actually "About the role" maybe includes company overview? But we have separate "About Airwallex" and "About The Team". The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. But we could also include other headings if needed? The instruction: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are the allowed headings. It also says "include a section ONLY when the posting has real, specific content for it". So we should map content to those headings. Thus we need to map: - About the role: could include description of role, maybe "What You’ll Do" plus maybe "About Airwallex" and "About The Team"? But "About the role" likely refers to role description. We'll put the "What You’ll Do" paragraph there. - Responsibilities: the list under Responsibilities. - Requirements: maybe Minimum Qualifications. - Qualifications: maybe Preferred Qualifications. - Skills: maybe we could extract skills from qualifications? But we could also put skills under Qualifications. However we need to decide: If we have content for Skills, we could include; else omit. The posting mentions "Exceptional written and verbal communication and presentation skills", "Ability to thrive in a fast‑moving, ambiguous environment", etc. Those could be skills. But we already have them under Minimum/Preferred Qualifications. Might be better to put them under Skills. However we need to avoid duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. If we split qualifications into Requirements and Qualifications and Skills, we must ensure we don't lose any info. We could put Minimum Qualifications under Requirements, Preferred Qualifications under Qualifications, and then maybe extract specific skills like communication, presentation, API-based payments integrations, etc. But that would duplicate some content. Better to follow the typical pattern: Requirements = minimum qualifications, Qualifications = preferred qualifications, Skills maybe not needed. But we have to decide whether to include Skills section. Since we have no explicit separate skills list beyond those embedded in qualifications, we could either omit Skills section (since no dedicated content) or we could create a Skills section pulling out skill phrases. However that would be summarizing/inventing? Not exactly inventing, but extracting from qualifications could be considered summarizing but still preserving detail if we rephrase? Might be risky. Safer to omit Skills if no explicit list. Thus we will include sections: About the role, Responsibilities, Requirements, Qualifications, Pay. Check if we have Benefits: none. Schedule: none (though mentions "3 days in office" under role location? Actually "This role can be based in SF or NYC (3 days in office)" - that is schedule info (hybrid). Could be considered Schedule. The posting states schedule: 3 days in office. So we could include Schedule section with that detail. The instruction: include a section ONLY when posting has real, specific content for it. So we can include Schedule with that detail. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Pay, Schedule. Now we need to format. About the role: combine "About Airwallex", "About The Team", and "What You’ll Do"? Might be too much but it's role-related. However "About Airwallex" is company overview, not role. But we could still include it under About the role as context. The instruction: do not repeat job title as heading; page already shows it. It didn't forbid including company description. So we can include it. Thus About the role section will contain paragraphs: About Airwallex description, About The Team description, What You’ll Do description. We need to use

    for prose. If multiple paragraphs, separate

    tags. Responsibilities: list of duties. We'll make

    • each bullet. Requirements: Minimum Qualifications list. We'll make
      • each bullet. Qualifications: Preferred Qualifications list. We'll make
        • each bullet. Pay: Compensation Range: "$200K - $300K". We'll put in

          . Schedule: "This role can be based in SF or NYC (3 days in office)". We'll put in

          . We must ensure we don't include boilerplate like EEO, scam warning, etc. Now let's extract exact text. About Airwallex paragraph: "Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full." About The Team paragraph: "The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue growth across our entire product portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers. Our team works alongside commercial teams throughout the pre-sales, solution design, and API integration stages, serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering businesses with the tools our clients need to succeed in a dynamic market" What You’ll Do paragraph: "As a Senior Solutions Engineer you will own the technical pre-sales and implementation of AirWallex solutions for complex client engagements that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements into solution designs and actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll provide technical trust, ensuring that every phase from pre‑sales through go‑live and early optimisation runs smoothly. This role can be based in SF or NYC (3 days in office), with implementation coverage across the US." Note: The schedule mention appears also here; we might duplicate. We'll keep schedule separate. Responsibilities bullets (as given): - Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design. - Partner with implementation and account management teams to translate customer requirements into scalable architectures. - Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint, including when and how to leverage APIs and third-party connectors. - Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions, focusing on designing robust, maintainable implementations rather than writing code directly. - Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale. - Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes. Minimum Qualifications bullets: - Bachelor’s degree in a related field (e.g. Business, Finance, Engineering, Information Systems) or equivalent practical experience. - 8+ years of experience in technical pre-sales, managing complex, multi‑stakeholder technology or financial services implementations. - 8+ years of client‑facing delivery or professional services experience in a high‑paced environment (e.g. SaaS, fintech, consulting, systems integration, enterprise implementation). - Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations. - Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority. Preferred Qualifications bullets: - Hands‑on experience working on API‑based payments integrations/products. - Experience managing strategic or enterprise engagements as part of a broader account team, including navigating commercial sensitivities while protecting technical quality and scope. - Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward. Compensation Range: "Compensation Range: $200K - $300K" Schedule: "This role can be based in SF or NYC (3 days in office)" (we already have that in What You’ll Do but we can still include schedule section; but to avoid duplication maybe we just include schedule note. However duplication is okay? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplication is not removing detail; it's okay but could be considered redundant. Might be better to not duplicate; we could keep schedule only in Schedule section and remove from What You’ll Do? But we must preserve all info; removing from What You’ll Do would lose that detail. So we need to keep it somewhere. We could keep it in What You’ll Do and also have Schedule section repeating it; that's duplication but not losing info. It's okay. But maybe better to keep schedule only in Schedule section and adjust What You’ll Do to not include that phrase. However we must preserve all substantive information; if we remove it from What You’ll Do, we lose it unless we put it elsewhere. We could move it to Schedule section and keep it there; but then we need to edit What You’ll Do to remove that phrase, which is altering the original text (removing). That's not allowed because we must preserve all substantive information; we can't

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