Senior Solutions Engineer (onsite)

About the role

Join the movement as a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, as a Senior Solutions Engineer located in Burlington, MA. This is a team of roll-up-your-sleeves innovators who set bold standards—for themselves and for each other. We operate without silos, thrive on open collaboration, and believe the best ideas come from thinking out loud and challenging the norm.

Responsibilities

• Project Coordination & Management:
  • Lead a cross-functional team of engineers to ensure the successful execution of the project.
  • Proactively identify and manage project risks, ensuring projects are delivered on time, within scope, and to the highest quality standards.
  • Support clear, proactive communication with customers, providing updates, managing expectations, and resolving technical challenges efficiently.
  • Collaborate closely with sales and technical sales teams during handover phases to ensure continuity and a deep understanding of customer expectations.
  • Drive project success by aligning internal engineering, operations, and customer stakeholders around clear objectives and deliverables.
• Thermal Architecture & Feasibility:
  • Develop novel thermal-fluid solutions and concepts that map our capabilities to customer needs.
  • Participate in initial analysis and feasibility assessments to determine if a customer's problem is a strong fit for our technology.
  • Distill insights from projects to help inform the product and technology roadmap.

Requirements

• Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics or a related field
• 5+ years of experience
• Expertise in thermal management, heat transfer, and related system design principles
• Experience in a customer-facing capacity (e.g., applications, sales, or field engineering)
• Demonstrated ability to lead and oversee technical projects
• Experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight

Preferred

• A graduate degree in Mechanical Engineering, Aerospace Engineering, Physics, or a related field with a focus on thermal fluids
• Experience in a manufacturing setting
• Familiarity with manufacturing processes and design for manufacturability (DFM) principles

Benefits

This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.