Senior Solutions Engineer – Networking (Saratoga, NY or Hopkinton, MA)

The Senior Solutions Engineer – Networking serves as a trusted technical advisor to both customers and the cb20 sales organization, helping clients identify and implement technology solutions that achieve their desired business outcomes. This role combines consultative solution engineering, enterprise architecture, project support, and technical leadership. The primary practice area is enterprise networking, with broad knowledge of cloud services, data center infrastructure, cybersecurity, and modern IT architectures. The successful candidate will collaborate closely with Sales Executives, delivery engineers, project managers, channel partners, OEMs, and Technology Service Providers (TSPs) to design, position, and successfully implement customer solutions. In addition to supporting customer engagements, this individual will provide technical leadership to the Strategic Solution Engineering organization by evaluating emerging technologies, strengthening partner relationships, expanding the cb20 solution catalog, and mentoring fellow engineers and sales professionals. Presales Solution Engineering:Partner with Sales Executives to discover customer business requirements and translate them into technical solutions that align with strategic business objectives.Serve as the primary technical advisor throughout the sales cycle for prospective and existing enterprise customers.Build and maintain trusted, long-term customer relationships through consultative engagement.Conduct customer discovery sessions, technical workshops, demonstrations, and solution presentations.Develop high-level solution architectures that balance performance, scalability, security, resiliency, and cost.Prepare technical proposals, responses to RFPs/RFIs, statements of work support, and Bills of Materials (BOMs).Clearly articulate the business value and technical advantages of recommended solutions. Solution Design & Implementation SupportDesign enterprise networking solutions that meet customer technical and business requirements.Provide technical oversight during project implementation to ensure deployed solutions align with approved architecture.Collaborate closely with Delivery Engineers and Project Managers throughout implementation.Perform technical knowledge transfer and mentoring for implementation teams.Assist with troubleshooting complex implementation challenges as needed.Maintain accurate and complete technical documentation, including network diagrams, implementation guidance, customer documentation, and knowledgebase articles within IT Glue and other approved cb20 platforms. Technical LeadershipServe as a subject matter expert for enterprise networking technologies.Evaluate emerging technologies and recommend additions or enhancements to the cb20 solution catalog.Build and maintain strong relationships with strategic technology partners, OEMs, distributors, and Technology Service Providers (TSPs).Share technical knowledge through internal training sessions, documentation, mentoring, and sales enablement.Support the Presales Engineering and Sales teams by identifying new technologies, solution opportunities, and best practices that align with the cb20 technology portfolio.Maintain assigned technical certifications and continuously expand professional expertise. Technical ExpertiseThe successful candidate should possess deep expertise in enterprise networking technologies, including:Campus switching and routingData center networkingCore network architectureEnterprise WANSD-WANFirewall technologiesNetwork security architectureWireless LAN (WLAN) designBorder Gateway Protocol (BGP)Routing protocolsNetwork segmentationHigh availability and resiliencyNetwork monitoring and management platforms Working knowledge of the following technologies is also expected:Cloud networking (AWS, Microsoft Azure, Google Cloud Platform)Hybrid cloud architecturesCybersecurity frameworks and technologiesIdentity and access managementData center infrastructureCollaboration with Technology Service Providers (TSPs)OEM partner technologies Required QualificationsEducationBachelor's degree in Computer Science, Network Engineering, Information Technology, Information Security, or a related discipline.Equivalent professional experience may be considered.ExperienceMinimum of seven (7) years of progressive experience in enterprise networking.Minimum of three (3) years serving as a Network Architect, Senior Network Engineer, or Presales Solutions Engineer supporting multiple enterprise organizations.Demonstrated experience supporting technical sales engagements, enterprise solution design, and customer presentations.Experience working with channel partners, OEMs, and technology vendors. Preferred CertificationsOne or more advanced networking certifications from strategic technology partners are strongly preferred, including:Cisco: CCIE, CCDE, CCNP Enterprise, or CCNAFortinet: FCX, FCSS, or FCP (or the equivalent NSE certifications)Arista: ACE-E, ACE-P, or ACE-SHPE Aruba Networking: Professional- or Expert-level Aruba Networking certificationsJuniper Networks: JNCIE-ENT, JNCIP-ENT, or JNCIS-ENTEquivalent expert-, professional-, or specialist-level certifications from other strategic networking, security, or cloud infrastructure partners may also be considered. Core CompetenciesConsultative solution sellingEnterprise network architecture and designExecutive level communication and presentation skillsTechnical leadership and mentoringCustomer relationship managementAnalytical thinking and problem solvingProposal development and solution documentationProject collaborationTime management and organizationActive listeningStrong written and verbal communicationHigh attention to detail Software SkillsStrong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Microsoft Visio for network architecture diagrams, solution design, and technical documentationExperience using AutoTask for project, service, customer relationship, and opportunity managementExperience using D-Tools for solution design, proposal generation, and documentationExperience using IRIS for solution configuration, quoting, and internal business processesExperience using IT Glue for technical documentation, knowledge management, configuration documentation, and customer documentationAbility to quickly learn and effectively utilize new software platforms and technical tools as required Work ScheduleFull-time, 40 hours per week.Additional hours may be required based on customer engagements, project deadlines, and departmental needs. Travel25–50% local travel.Occasional overnight and long-distance travel to support customer engagements, project implementations, partner meetings, training events, and industry conferences. Company StandardsAdhere to all policies, procedures, and standards outlined in the cb20 Company Manual.Maintain assigned technical certifications and complete ongoing professional development.Represent cb20 professionally with customers, partners, vendors, and fellow team members.Demonstrate integrity, accountability, teamwork, and a commitment to delivering exceptional customer experiences. Success in This RoleA successful Senior Solutions Engineer – Networking consistently:Serves as a trusted technology advisor to customers and the cb20 sales organization.Partners effectively with Sales Executives to drive revenue growth through consultative, solution-based selling.Designs innovative, scalable, secure, and financially sound technology solutions aligned with customer business objectives.Supports successful project delivery through collaboration with implementation teams and project managers.Continuously expands the cb20 solution catalog through research, certification, partner engagement, and evaluation of emerging technologies.Mentors engineering and sales teams by sharing technical knowledge, best practices, and solution expertise.Maintains accurate documentation and contributes to the continual improvement of cb20's Strategic Solution Engineering practice.