Senior Network Infrastructure Projects Engineer (Boston/NY/SF)

About the role

We are looking for a Senior Infrastructure Projects Engineer to join our dynamic Infrastructure Projects team. This team is dedicated to managing a range of initiatives, from large-scale build-outs and relocation projects to targeted infrastructure service improvements.

As a client-facing engineer, you will regularly interact with C-suite stakeholders, translating complex technical concepts into clear, actionable communication, and expectation setting is imperative. The location options for this role are: Boston, CA Bay Area, or New York, with frequent local travel required within the greater region surrounding those areas. Occasional travel to other Pliancy hubs may be necessary.

Responsibilities

• Manage and be accountable for the success of small to large-scale IT projects, such as office moves and network upgrades
• Design and implement audio-visual solutions such as huddle spaces, conference rooms, and collaboration spaces
• Collaborate with the Infrastructure Projects team and leads to develop and maintain project strategies and process creation within their scope
• Work closely with both the team and client-facing consultants to design and implement best practices for project implementation
• Create meaningful documentation to facilitate project hand-off to consultants
• Act as the final technical escalation for complex Network and AV issues, ensuring high-touch resolution for critical client environments in partnership with the Consulting teams

Requirements

• Networking
• Strong proficiency in designing and configuring a variety of full-stack networks (e.g., Cisco Meraki, FortiGate, Sonicwall, or Ubiquiti)
• Deep understanding of Layer 2/3 (VLANs, STP, OSPF/BGP) and security (Firewalls, Site-to-Site VPNs, Client VPNs)
• Experience with Wireless Predictive Modeling (using tools like Ekahau or Hamina) and post-install validation
• Project & Site Management
• Experience managing project lifecycles within tools like Monday.com, Asana, or Jira
• Experience with new office construction, including working with architects, general contractors, and subcontractors
• Experience with MDF/IDF closet design (cooling, power requirements, rack elevations)
• AV & Collaboration
• Experience with the Zoom platform (Rooms and end-user deployments)
• Experience with the Microsoft Teams platform (Rooms and end-user deployments)
• Experience with collaboration room hardware installations and integration (displays, cameras, speakers)
• Systems & Operations
• Solid understanding of Windows Server and on-premise server hardware/network infrastructure
• Working knowledge of EntraID, Microsoft 365, Google Workspace, and cloud-based storage (Egnyte, Box, Dropbox, etc.)
• Physical
• The ability to wear personal protective equipment correctly for up to a full working day when on an active job site
• Able to lift 50+ lbs, climb ladders, and perform installations in tight IDF closets or under conference tables.
• The ability to move safely in confined spaces (networking closets, for example) and around active construction
• Exceptional planning and organizational ability
• Strong documentation and communication skills
• Aptitude and desire to learn new technologies
• Able to teach and mentor others
• Desire to research new products and technologies to improve the project lifecycle

Benefits

• Salary: $110,000-130,000 per year, dependent on experience
• Healthcare: Premiums for our base-level healthcare plan are 100% covered for employees and 50% covered for dependents, with the option to upgrade plus optional dental and vision plans
• Company-funded HRA reimbursement account to help cover medical copays, deductibles, and coinsurance
• Employer-funded commuter benefits and mileage reimbursement
• 401(k) match offered to help you plan for your long-term future
• Unlimited PTO
• Paid leave for new parents, including adoptive parents, to support your family's growth
• Employee stock options so you can share in Pliancy's success