Senior Solutions Consultant

About Tennr

Tennr helps healthcare providers streamline their patient intake and authorization workflows by handling the complex paperwork needed to get paid by insurance companies. Our proprietary models ensure that patients receive the right care at the right time in the right setting.

Role Description

As a Senior Solutions Consultant at Tennr, your role is to evaluate messy patient intake and authorization workflows and demonstrate how Tennr can improve them. You will run discovery to identify pain points, architect and build tailored Proof of Concepts, and build current/future state process maps to make the solution clear.

Responsibilities

• Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows and quantify their costs.
• Deliver product demonstrations that address the prospect's specific problems, not generic features.
• Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal.
• Build current/future state process maps that make the before-and-after undeniable.
• Own deal strategy in partnership with the Account Executive, knowing where the deal stands, who the stakeholders are, and what needs to happen to close.
• Become a genuine expert in healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) — understand the workflows, payer dynamics, and economics well enough to be credible in a room full of operators.
• Translate Tennr's technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors).

Candidate Qualifications

• 4-6 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company.
• Technically hands-on — you've configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system.
• Security and compliance fluency — you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you.
• CS degree or equivalent technical foundation strongly preferred — not because we need you to write production code, but because it signals you can figure things out when the documentation runs out.
• Healthcare experience preferred — DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus.
• Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance).
• Startup experience is a plus — you build process as you go and don't wait to be told what to do.