Senior Solutions Architect - SLED

About the role

Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. Serving as the technical point of contact for accounts and account managers in your assigned territory, you will build comprehensive understanding of customers' goals and objectives, and articulate how our offerings address their needs. You will actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win. You will develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. You will advise the sales team on effective ways of positioning Elastic products, solutions, and services. You will craft collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs. You will be the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams. You will deepen both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

Responsibilities

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Building a comprehensive understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.
• Deepening both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.

Requirements

• A track record of success in a technical presales role—enough experience selling and implementing technology to earn your customer’s trust.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner.
• You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 40% within region, as well as occasionally internationally.

Qualifications

• US Citizenship Required.

Skills

• Technical presales experience.
• Strong communication and presentation skills.
• Ability to influence and inspire.
• Experience working with sales teams.
• Understanding of the Elastic Stack and its applications.
• Ability to articulate the value of Elastic products and solutions.
• Continuous learning and improvement mindset.

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Generous number of vacation days each year.
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
• To use up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with a minimum of 16 weeks of parental leave.

Pay

• The typical starting OTE range for new hires in this role is: $153,500—$242,900 USD.

Schedule

• The typical starting salary range for this role is: $107,500—$170,100 USD.