Senior Solutions Architect, Partner Business (Channel & Managed Services)

About the role

You'll build, grow, and scale partner practices across our channel and managed service provider (MSP) network, serving as the technical and product expert across the full partner lifecycle. Instead of focusing solely on individual deals, you will enable entire partner organizations, coaching their technical practitioners and delivery teams to independently deliver solutions on Everlaw's platform. This is a full-time, exempt position based in our Oakland, CA, New York City, or Washington, D.C. office.

Responsibilities

• Serve as the technical expert across the partner lifecycle, evaluating prospective partners' delivery capabilities and translating complex workflow requirements into platform-native solutions.
• Build onboarding programs, technical playbooks, certification paths, and demonstration enablement materials that accelerate partner ramp-up and independence.
• Deliver polished demonstrations and technical deep dives (including generative AI capabilities and API integration architectures) to technical and executive stakeholders.
• Partner with Business Development and direct sales teams on strategic joint opportunities, RFP responses, and co-sell pursuits.
• Act as an escalation point and technical mentor for partner-side solutions architects, consulting on how Everlaw fits into broader legal technology stacks.
• Gather field insights from partner engagements to collaborate with product and engineering teams on platform features and API surface expansion.

Requirements

• 3+ years of experience in a sales engineering, solutions architecture, or technical consulting role, with roughly 8+ years of total technology experience and deep hands-on expertise with legal technology platforms.
• Proven track record of working with managed service providers or legal industry delivery teams, with the ability to coach and enable other technical practitioners.
• Strong technical acumen and a solid command of litigation technology processes, data processing, analytics, and platform integrations.
• Excellent communicator and presenter who can influence both delivery engineers and partner executives.
• Organized and process-oriented, comfortable managing long partnership cycles, concurrent enablement workstreams, and up to 25% travel.
• Authorized to work in the United States. (Everlaw is not sponsoring U.S. employment visas for this role.)

We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. We often revisit candidates who may have applied for a different role if something comes up that's a better fit.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Accounts for health and dependent care expenses
• Membership to Modern Health to support mental health and wellness
• Paid parental leave
• Company-sponsored life and disability insurance
• Competitive equity grants, so you share in Everlaw's long-term growth
• 401(k) plan with company matching of up to 4% of eligible annual compensation
• 17 paid vacation days, 11 federal holidays, and paid sick leave
• Four "Everlawlidays" (additional paid company-wide days off) per year
• Annual allocation for learning & development and relevant professional membership dues
• Hybrid work with regular work-from-home days and flexibility for life's logistics
• Monthly home internet reimbursement, plus a stipend for your desk setup
• Cater