Senior Solution Consultant, Teamwork Foundations + AI

Responsibilities

• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers

Qualifications

• 6-8 years of experience within SaaS companies
• 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in Teamwork Foundations, including
• Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
• Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration
• Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion
• Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations
• Demonstrated expertise in Artificial Intelligence, including
• Familiarity with Atlassian’s Rovo platform, and ways in which Agents are implemented and deployed
• Proven ability to design proof-of-concept solutions to address common business challenges for Enterprise customers
• You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication

About the role

Your future team The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment.

At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions; we want to see your ideas in action. We hire great people and then trust them to be great. We're hiring a Senior Solutions Consultant with a Teamwork Foundations + AI focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role.

AtlassianSolutions Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes. You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.

Our aim is to help customers unleash the potential of their teams and get the most out of their Atlassian investment.

Pay

The salary range for this role is $100,000 - $150,000 USD per year, depending on your skills, experience, and location.

Schedule

This is a full-time position with a flexible schedule that allows for remote work options.