Senior Software Engineer, Capital Insights

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers.

We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. Whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.

About the role

The Capital Insights team sits within the Capital Platform pillar and is responsible for partner-facing reporting that enables lenders and institutional investors to understand and manage their portfolios. The team builds and maintains APIs, data pipelines, data models, and reporting systems that power loan funding, loan sales, and financial reporting across products. As a Senior Software Engineer, you will serve as a key individual contributor responsible for backend services, data pipelines, and reporting infrastructure that ensure capital partners receive accurate, timely, and reliable data. Your work directly supports how capital flows through Upstart’s marketplace and helps scale the platform to support future growth.

Responsibilities

• Design and evolve backend services, data models, and reporting APIs that power partner-facing reporting across multiple lending products
• Build and maintain data pipelines and reporting systems that deliver accurate, timely loan and portfolio data under strict SLAs
• Improve system reliability and operational health by reducing incidents, automating manual processes, and strengthening observability
• Lead design and implementation of cross-product platform capabilities, including unified APIs and portals
• Partner with Capital Markets, Finance, and Data teams to define requirements, troubleshoot production issues, and deliver scalable solutions
• Identify structural inefficiencies in legacy systems and drive platform-level improvements that reduce operational burden
• Mentor engineers on best practices for data modeling, distributed systems design, and production operations in a regulated fintech environment

Requirements

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field (or equivalent practical experience) plus 4+ years of experience building and operating backend systems
• Experience with at least one modern backend stack (e.g., Ruby on Rails, Java, or similar) and relational databases (SQL)
• Hands-on experience with data pipelines or analytical data stores, such as Airflow, Spark, dbt, ClickHouse / Snowflake / BigQuery / Redshift, or equivalent technologies
• Experience owning systems end-to-end, including design, deployment, monitoring, and on-call support

Preferred Qualifications

• Experience in fintech, lending, capital markets, or financial reporting environments with high data accuracy requirements
• Knowledge of modern data platforms and analytics tools (e.g., Databricks, ClickHouse, Looker, dbt)
• Experience designing and maintaining external APIs (REST) or file-based data integrations for enterprise partners
• Ability to improve system reliability through observability, automation, and incident reduction practices
• Ability to collaborate across technical and non-technical teams to define requirements and deliver solutions

Schedule

The team operates on the East/West coast time zones. As a digital-first company, the majority of your work can be accomplished remotely. Most employees can live and work anywhere in the U.S. but are encouraged to spend high-quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

Pay

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location, job-related skills, experience, and relevant education or training.

• United States | Remote: $166,900 - $230,900 USD
• Canada | Remote: $153,000 - $190,000 USD

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Retirement benefits with a 401(k) or Group Retirement Savings Plan and a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage, including medical, dental, vision, and wellness resources (US) and supplemental health coverage (Canada)
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support physical and emotional well-being and personal development
• Annual productivity allowance to invest in relevant tools and resources
• Connection and community through team events, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026)