Senior Software Engineer - Backend/Infra [NYC or SF]

About the role

As a Senior Software Engineer - Backend/Infra at Amigo, you'll build the core services behind our agent platform. The systems you own handle millions of conversations a month, so concurrency, reliability, and clean design are the job itself, not an afterthought. You'll own services end to end, from design through production.

Responsibilities

• Designing high-throughput services that handle concurrent conversations at scale
• Owning a core platform service from design to production
• Building systems that stay available and degrade gracefully when things fail
• Handling sensitive healthcare data with the care it requires
• Improving performance, observability, and operational health across services
• Shaping architectural decisions as the platform grows

Requirements

• You've built and operated production backend systems at scale and owned the outcome
• You're strong with concurrency, distributed systems, and service design
• You prefer simple, maintainable solutions to hard problems
• You debug well across services, queues, and databases
• You're low ego, direct, and hold yourself to a high bar
• You can work on site in New York City or San Francisco

Qualifications

• Nice to have: Experience in a regulated or high-reliability domain (healthcare, finance, legal)
• High-throughput or low-latency system design
• Experience with production AI or ML systems

Skills

• Strong background in backend engineering
• Experience with distributed systems and service design
• Proficiency in concurrency and reliability practices
• Knowledge of healthcare regulations and compliance

Benefits

• Comprehensive health, dental, and vision insurance
• Daily catered lunch and dinner
• Mental health support and wellness coaching
• Flexible wellness stipend for fitness, therapy, or personal growth
• Annual learning budget for courses, books, or conferences
• Conference attendance budget for professional development
• Annual team offsite
• Academic collaboration opportunities
• Unlimited PTO

Pay

$220K - $260K

Schedule

Full-time position available in New York City or San Francisco