Senior Software Development QA Tester

About the role

Braille Works is a family-owned, Christ-centered company specializing in providing accessible reading materials for visually impaired and blind individuals. The company focuses on making the world more readable by delivering high-quality, accessible documents for various sectors including healthcare, finance, and education.

Responsibilities

• Perform scenario-based and exploratory testing across complex workflows, including edge cases and variability common to document remediation.
• Verify remediation outputs for accuracy and usability, ensuring consistency across repeated runs and differing inputs.
• Execute end-to-end workflow validation from inputs through outputs, catching defects before they become production support issues.
• Contribute automated tests to an existing Playwright (C#) framework, focusing on UI workflow automation, API validation, and screenshot/visual comparisons.
• Identify and help reduce flaky tests by improving test design, test data, and assertions; coordinate with the SDET II for framework-level changes when needed.
• Expand regression automation with a focus on test value, covering reliable prevention of repeat defects and reducing manual regression effort.
• Create and maintain formal test cases using Jira-based tooling, keeping test assets current as features evolve.
• Write high-signal defects that enable fast fixes, with clear reproduction steps, expected vs. actual results, and supporting evidence (screenshots, logs, sample files, and environment details).
• Partner closely with the SDET, QA peers, and Support Specialists to reproduce issues, validate fixes, and prevent repeat problems.
• Participate in planning/refinement to identify risk early, clarify requirements, and ensure testability is built into the work.

Qualifications and Skill Requirements

• Strong exploratory testing skills and the ability to design scenarios that uncover edge cases and workflow failures.
• Strong defect communication: reproducible bugs, strong evidence, clear impact.
• Experience contributing automated tests within an existing automation framework.
• Practical experience with test automation tools (Playwright, Selenium, or Cypress), with strong preference for Playwright (C#) or demonstrated ability to ramp quickly.
• Experience creating and maintaining formal test cases and test documentation.

Supervisory Responsibilities

May mentor junior QA testers.

Work Environment

This position operates in a hybrid work environment with the expectation that the employee is able to report to the designated office location as needed for meetings, trainings, audits, or other business requirements. This role may require periodic on-site presence based on business needs. Advance notice will be provided when possible; however, flexibility to support in-person needs is required based on operational and contractual obligations.

Company-Wide Standards and Compliance Requirements

All positions are required to comply with all company policies, procedures, and documented standards, protect sensitive and confidential information, adhere to approved data transmission protocols and system usage requirements, follow acceptable use standards for technology and internet access to reduce cybersecurity risk, maintain physical security controls, demonstrate professional, respectful, and work-appropriate conduct at all times, adapt to system, workflow, and procedural changes as business needs evolve, cooperate with cross-functional support, assist other departments when assigned, maintain and continuously develop the technical, interpersonal, and conceptual skills required for the role, and support additional hours as needed to meet client delivery commitments and service level agreements (SLAs), based on business demand.

Physical and Mental Demands

While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Mental demands include using written and oral communication skills, reading and interpreting data, information, and documents, analyzing and solving non-routine and complex office administrative problems, observing and interpreting situations, learning and applying new information or skills, performing highly detailed work on multiple, concurrent tasks, working under intensive deadlines with frequent interruptions, and interacting with managers, staff, customers, the public, and others encountered in the course of work.

Pre-Employment Requirements & Position Details

Employment is contingent upon successful completion of all pre-employment requirements: computer-based skills assessment, criminal background check and client-required screening, and drug screening (medical exemptions considered in accordance with applicable law). This is a full-time, Monday through Friday, salaried position. Braille Works offers a competitive benefits package, including medical, dental, vision, and life insurance, as well as Paid Time Off (PTO), vacation, holiday pay, and a 401(k) retirement plan (subject to eligibility requirements).

EEO Statement

Braille Works is an Equal Opportunity Employer. We are committed to providing a workplace free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or expression), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

ADA & Reasonable Accommodation Statement

The company is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the position. Applicants requiring accommodation during the application or hiring process should notify Human Resources.

Accessibility Commitment

The organization is committed to accessibility and inclusive practices. We strive to ensure that our workplace, communications, and digital content are accessible to individuals with disabilities and comply with applicable accessibility standards.