DirectJobHub
Jobs · Engineering · Washington

Senior Site Reliability Engineer (SRE)

Concentrix · Bellevue, WA · 4 days ago
HybridEngineering$92k–$140k/yrFull-time

About the role

The Senior Site Reliability Engineer (SRE) plays a crucial role in building, scaling, and operating resilient platforms that power critical digital experiences across various environments. This role requires a blend of technical expertise, collaboration, and a passion for improving reliability and developer experience.

Responsibilities

  • Design, implement, and support highly available, scalable, and resilient platform services.

  • Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets.

  • Identify and address reliability risks and performance bottlenecks across distributed systems.

  • Lead root cause analysis for critical incidents and drive sustainable corrective actions.

  • Participate in production support and on-call rotations for business-critical applications.

  • Create actionable dashboards, alerts, metrics, and reporting that improve operational visibility.

  • Drive continuous improvement in Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).

  • Support and evolve shared platform capabilities used across multiple engineering teams.

  • Develop self-service platform features, reusable services, and automation frameworks that improve developer productivity.

  • Partner with architecture and engineering teams to define future-state platform strategies.

  • Design and manage cloud-native infrastructure across AWS and Azure environments.

  • Implement Infrastructure as Code using Terraform, CloudFormation, Helm, and Kubernetes manifests.

  • Automate provisioning, deployment, configuration management, and recovery processes.

  • Design and optimize CI/CD pipelines to enable secure, reliable, and efficient software delivery.

  • Improve deployment speed and quality through automation, release validation, and deployment controls.

  • Support GitOps operating models and deployment automation practices.

  • Lead operational readiness reviews, disaster recovery exercises, and resiliency initiatives.

  • Establish runbooks, playbooks, and automated remediation solutions.

  • Drive chaos engineering and resiliency testing efforts.

  • Ensure alignment with enterprise operational standards and security requirements.

  • Leverage AI-assisted operations, observability, and incident intelligence capabilities to proactively identify and mitigate risk.

  • Advance intelligent platform capabilities that enhance engineering efficiency and operational excellence.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.

  • 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Cloud Operations.

  • Experience supporting large-scale distributed applications in production environments.

  • Experience operating customer-facing digital platforms with high availability expectations.

  • Strong Linux administration and troubleshooting skills.

  • Expertise with Kubernetes and containerized environments.

  • Experience with AWS and/or Azure cloud platforms.

  • Strong scripting and automation skills in Python and Bash; Go is preferred.

  • Strong experience with Terraform, Git, CI/CD pipelines, Docker, and Kubernetes.

  • Hands-on experience with observability and monitoring tools such as Splunk, Grafana, Prometheus, OpenTelemetry, New Relic, and cloud-native monitoring platforms.

  • Demonstrated strength in incident management, escalation leadership, root cause analysis, and problem management.

  • Experience with capacity planning, performance engineering, disaster recovery, and resiliency testing.

  • Preferred: experience supporting mobile applications (iOS and Android) and digital customer platforms.

  • Preferred: experience with API gateways, CDN technologies, and edge architectures.

  • Preferred: knowledge of AI/ML platform operations.

  • Preferred: familiarity with cybersecurity best practices and DevSecOps.

  • Preferred: AWS Certified DevOps Engineer, Solutions Architect, Kubernetes, or related certifications.

  • Preferred: experience working within Agile and Product operating models.

Pay

The base salary range for this position is $92,250 - $140,000 plus incentives that align with individual and company performance.

Schedule

This role is hybrid (3-4 days onsite per week).

Similar jobs