Senior Site Reliability Engineer

About the role

As a Site Reliability Engineer on the team, you will be responsible for helping to build and run mission critical systems. Through the implementation of monitoring and automation, you will constantly ensure the health, reliability, scalability, and performance of the platforms. The Site Reliability team interacts with engineering teams including ingest/data processing, mapping, labeling, triage, machine learning (detection, prediction, tracking), motion planning/control, offline simulation, and release/deployment teams to provide uniform service observability and incident response.

Responsibilities

• Build monitoring to ensure our platform is healthy and its reliability measurable
• Create alerting and a set of runbooks to enable faster detection and remediation of platform issues
• Debug complex issues that may combine multiple components of the stack and ensure proper fixes are implemented to prevent these issues from happening again
• Participate in an on-call rotation and culture of continuous improvement through blameless postmortems
• Design and implement components of the platform to enable features that make the work of our customers possible, simpler and more efficient
• Build Kubernetes controllers to automate operations

Requirements

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Robotics or a related field and 4+ years of relevant experience (or Master's degree and 2+ years of relevant experience, or PhD)
• Fundamental understanding of Linux operating system internals, TCP/IP networking, and storage subsystems
• Strong experience scaling and securing services in the cloud (AWS, GCP) or cloud native environments
• Experience using infrastructure-as-code principles to automate the creation of infrastructure resources (e.g. Terraform, CloudFormation)
• Experience authoring and maintaining Kubernetes Controllers in Go
• Experience running Kubernetes and related core components in a large-scale, production environment
• Experience with metrics (e.g. Prometheus), logging (e.g. Elasticsearch, Loki) and tracing (e.g. Jaeger, Tempo) systems
• A focus on increasing service reliability through defining and adhering to Service Level Objectives (SLOs)
• Strong communication skills and the ability to work effectively in a diverse and distributed team

Qualifications

• Experience with Go or Python to create robust software that can run reliably in production
• Understanding of engineering design limitations and ability to provide guidance to teams to scale their services to achieve desired performance within budget

Skills

• Linux operating system internals
• TCP/IP networking
• Storage subsystems
• Go or Python programming
• Cloud platforms (AWS, GCP)
• Kubernetes
• Metrics (Prometheus)
• Logging (Elasticsearch, Loki)
• Tracing (Jaeger, Tempo)

Benefits

• Competitive compensation packages
• High-quality individual and family medical, dental, and vision insurance
• Health savings account with available employer match
• Employer-matched 401(k) retirement plan with immediate vesting
• Employer-paid group term life insurance and the option to elect voluntary life insurance
• Paid parental leave
• Paid medical leave
• Unlimited vacation
• 15 paid holidays
• Daily lunches, snacks, and beverages available in all office locations
• Pre-tax spending accounts for healthcare and dependent care expenses
• Pre-tax commuter benefits
• Monthly wellness stipend
• Professional development reimbursement
• Employee assistance program
• Discounted programs that include legal services, identity theft protection, pet insurance, and more

Pay

The expected base salary range for this full-time position in California is $179,200 - $268,800 USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level.

Schedule

Full-time position.