Senior Site Reliability Engineer

Accountabilities

• Design, maintain, and improve the infrastructure and operational systems that support a modern software platform.
• Ensure reliability, security, and scalability while partnering with engineering teams to resolve issues and optimize performance.
• Build, maintain, and support cloud-based environments used throughout the software development lifecycle.
• Monitor systems and applications, implementing alerting, automation, and self-healing capabilities to improve reliability.
• Design and implement architectural solutions that support new features, resolve technical challenges, and enhance platform performance.
• Troubleshoot application and infrastructure issues in collaboration with developers and testing teams.
• Maintain accurate technical documentation, system diagrams, and operational runbooks.
• Manage Kubernetes environments, service mesh technologies, and cloud infrastructure components.
• Support configuration management and deployment processes using tools such as Jenkins, Helm, and Ansible.
• Improve observability practices through monitoring, logging, and performance analysis.
• Apply AI and machine learning tools to enhance automation, predictive maintenance, incident management, and operational efficiency.
• Mentor junior engineers and contribute to improving engineering standards and practices.

Requirements

• Technically skilled and proactive engineer with strong experience in cloud infrastructure, automation, and reliability engineering.
• Comfortable working in complex environments, solving problems independently, and collaborating across teams.
• Several years of experience in site reliability engineering, DevOps, infrastructure engineering, or a related technical field.
• Strong experience with Kubernetes, containerized environments, and service mesh management.
• Hands-on experience with major cloud platforms such as AWS, GCP, Azure, or Oracle Cloud.
• Solid knowledge of Windows and Linux administration.
• Experience with relational database administration, including Oracle, SQL Server, or similar technologies.
• Proficiency with scripting languages such as PowerShell or Bash.
• Experience with infrastructure automation and configuration management tools including Jenkins, Helm, and Ansible.
• Familiarity with .NET application management and enterprise software environments.
• Strong analytical and problem-solving skills with the ability to approach challenges creatively and systematically.
• Experience using AI/ML tools to improve automation, observability, and operational processes.
• Excellent communication skills with the ability to collaborate effectively across technical teams.
• Strong leadership skills, organization, and the ability to manage multiple priorities in a fast-changing environment.
• A proactive mindset with curiosity and commitment to continuous technical learning.

Benefits

• Competitive annual salary range of $170,000 - $190,000 USD.
• Medical, dental, vision, and life/LTD insurance coverage.
• Company-paid employee health insurance premiums and partial dependent coverage.
• Flexible work schedules and remote work environment designed to support work-life balance.
• Opportunities to work on innovative technology and complex engineering challenges.
• Collaborative culture focused on learning, teamwork, and technical excellence.
• Regular company-wide communication and engagement initiatives.
• Opportunities for professional growth and skill development.