Senior Services Sales Engineer

About the role

Eaton’s North American Sales division is currently seeking a Senior Services Sales Engineer to join its team. This role will work remotely in the Arkansas territory, and only candidates located in Arkansas will be considered.

Responsibilities

• Sell Eaton’s electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market areas.
• Manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers.
• Build relationships with Eaton’s internal operations and product lines to support customers and grow sales.
• Consult with customers in different market verticals and provide solutions to problems and pain points.
• Maintain regional responsibility for all services orders activity in Eaton’s market segments.
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors.
• Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction.
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits.
• Prepare and present quotations to customers.
• Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines.

Qualifications

• Bachelor’s degree from an accredited institution
• Minimum three (3) years of field service or electrical industry experience
• Possess and maintain a valid and unrestricted driver’s license

Preferred Qualifications

• Bachelor’s degree in Engineering
• Previous electrical sales experience
• Previous services experience

Skills

• Possess excellent communication skills
• Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Able to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
• Understand market trends, industry issues and knowledge of competitors
• Leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton’s internal sales process
• Effective interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 25%

Benefits

The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $107,500 - $157,500. Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Click here for more detail: Eaton Benefits Overview.