Senior Services Sales Engineer
About the role
Eaton’s North American Sales division is currently seeking a Senior Services Sales Engineer to join its team. This role will work remotely in the Arkansas territory, and only candidates located in Arkansas will be considered.
Responsibilities
- Sell Eaton’s electrical services offering to industrial, utility, commercial, data center and institutional customers in the targeted market areas.
- Manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers.
- Build relationships with Eaton’s internal operations and product lines to support customers and grow sales.
- Consult with customers in different market verticals and provide solutions to problems and pain points.
- Maintain regional responsibility for all services orders activity in Eaton’s market segments.
- Train and empower channel partners and manufacturing agents to sell services to end customers and contractors.
- Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction.
- Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits.
- Prepare and present quotations to customers.
- Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines.
Qualifications
- Bachelor’s degree from an accredited institution
- Minimum three (3) years of field service or electrical industry experience
- Possess and maintain a valid and unrestricted driver’s license
Preferred Qualifications
- Bachelor’s degree in Engineering
- Previous electrical sales experience
- Previous services experience
Skills
- Possess excellent communication skills
- Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
- Able to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
- Understand market trends, industry issues and knowledge of competitors
- Leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
- Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
- Effective implementation of Eaton’s internal sales process
- Effective interpersonal and teamwork skills
- Time management, presentation and planning skills
- Ability to travel up to 25%
Benefits
In This Function You Will…
Make what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $107,500 - $157,500. Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.