Senior ServiceNow Custom Application Developer

About the role

CGI is seeking a Senior ServiceNow Custom Application Developer to design, build, and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. This role will focus on developing maintainable applications, automations, integrations, and workflows that align with enterprise architecture standards.

Responsibilities

• Design and develop maintainable ServiceNow scoped applications and custom solutions.
• Develop custom applications, platform scripting, REST API integrations, and workflow automation.
• Collaborate with Agile teams, including sprint planning, backlog refinement, demos, and iterative development.
• Work in AWS-heavy environments, integrating ServiceNow with AWS services and other external platforms.
• Use modern AI-assisted development tools to improve delivery quality and productivity.

Requirements

• 5+ years of experience designing and developing ServiceNow Scoped Applications and custom solutions.
• Hands-on ServiceNow platform development experience, including Flow Designer, Integration Hub, Script Includes, Business Rules, UI Actions, and REST APIs.
• Experience integrating ServiceNow with AWS services and other external platforms.
• Working knowledge of Python for automation, integrations, and data processing.
• Ability to build scalable, maintainable solutions that align with enterprise architecture and security standards.
• Comfortable working in Agile delivery teams, including sprint planning, backlog refinement, demos, and iterative development.
• Familiarity with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.
• Strong troubleshooting, documentation, and communication skills.
• Experience in financial services or similarly regulated enterprise environments is a plus.
• ServiceNow Certified Application Developer certification is required.
• AWS experience is preferred.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.
• Comfortable working in AWS-heavy environments, collaborating with Agile teams, and using modern AI-assisted development tools to improve delivery quality and productivity.
• Experience in financial services or similarly regulated enterprise environments is a plus.
• ServiceNow Certified Application Developer certification is required.
• AWS experience is preferred.

Skills

• Strong hands-on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation.
• Experience integrating ServiceNow with AWS services and other external platforms.
• Working knowledge of Python for automation, integrations, and data processing.
• Ability to build scalable, maintainable solutions that align with enterprise architecture and security standards.
• Comfortable working in Agile delivery teams, including sprint planning, backlog refinement, demos, and iterative development.
• Familiarity with AI-assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants.
• Strong troubleshooting, documentation, and communication skills.
• Experience in financial services or similarly regulated enterprise environments is a plus.
• ServiceNow Certified Application Developer certification is required.
• AWS experience is preferred.

Benefits

To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $85,100.00 - $154,300.00.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.

CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.