Senior Service Center Technician

About the role

The Senior Service Center Technician will be responsible for initiating and executing service activities at service center locations in a safe and efficient manner. This role proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). May interface with customer.

Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with minimal supervision
• Works independently

Qualifications

• HS diploma or equivalent (preferred)
• Preferred: industry specific license(s)
• Clean driving record
• 3 to 5 years of technical work experience including industrial or commercial process water experience

Skills

• Mechanical and diesel experience (depending on business unit)
• Ability to work without direct supervision and provide coaching/training to entry-level technicians
• Technically sound with experience using Microsoft Office
• Customer service experience
• Critical thinking and troubleshooting ability
• Ability to synthesize technical information and communicate it clearly
• Derives insight from customer experience to produce outcomes and solve moderately complex problems, often in novel and unexpected ways