Senior Scrum Master (Remote)

About the role

First American Trust is seeking an experienced Senior Scrum Master to help agile teams deliver meaningful business outcomes through effective Lean-Agile practices.

Responsibilities

• Facilitate and drive effective Scrum and Agile events, including daily sync, backlog refinement, iteration planning, iteration reviews, and retrospectives.
• Ensure events are purposeful, well prepared, inclusive, and result in clear decisions, actions, or improvement commitments.
• Coach teams in Scrum, Kanban, Lean-Agile principles, self-organization, collaboration, continuous improvement, and effective delivery practices.
• Build a safe, trusting, and inclusive team environment where concerns can be raised openly and addressed through problem solving.
• Partner with Product Owners to improve backlog health, prioritization, refinement, sprint readiness, PI Planning readiness and alignment to customer and business outcomes.
• Help teams establish meaningful sprint goals and improve delivery predictability, quality, flow, and accountability.
• Independently identify, understand, track, escalate, and help remove impediments, risks, dependencies, and organizational barriers.
• Lead structured problem-solving conversations that help teams and stakeholders address the causes of delivery challenges.
• Protect the team from unnecessary interruptions while maintaining appropriate transparency with stakeholders and leadership.
• Use Jira and other Agile tools to maintain accurate delivery information and communicate relevant metrics, trends, risks, dependencies, and progress.
• Use delivery metrics to support transparency, learning, and improvement rather than individual performance evaluation.
• Facilitate retrospectives that produce meaningful, documented improvement actions and coach team to follow through on those commitments.
• Cook up with other Senior Scrum Masters and Agile practitioners to share effective practices, lessons learned, facilitation techniques, and approaches for improving team and organizational agility.
• Contribute to the Lean-Agile Office’s business agility roadmap and the continued evolution of First American Trust’s Agile operating model.
• Demonstrate servant leadership, situational awareness, emotional intelligence adaptability, and a growth mindset.

Requirements

• 5-7 years of experience applying Scrum and Agile methods as scrum master of an agile software delivery team.
• Prioritize 1-2 years of experience in the Scaled Agile Framework.
• Experience coaching Agile teams across different team sizes, levels of maturity, and delivery contexts.
• Strong knowledge of Scrum, Kanban, Lean-Agile principles, and continuous improvement practices.
• Demonstrated ability to lead Scrum events and create environments that promote participation, accountability, transparency, and psychological safety.
• Experience coaching teams and Product Owners on Agile practices, backlog health, collaboration, and delivery effectiveness.
• Demonstrated ability to identify, escalate, and resolve impediments, delivery risks, dependencies, and organizational barriers.
• Strong understanding of backlog management, prioritization, refinement, sprint planning, sprint goals, and outcome-based delivery.
• Moderate to expert-level experience with Jira or comparable Agile delivery tools.
• Exceptional written and verbal communication skills, including the ability to communicate clearly with technical and nontechnical audiences and senior leadership.
• Strong facilitation, conflict-resolution, negotiation, stakeholder-management, and problem-solving skills.
• Ability to influence without formal authority and work effectively in a cross-functional, fast-moving environment.

Qualifications

• Certified ScrumMaster or SAFe Advanced Scrum Master certification is required.
• Bachelor’s degree in Business, Information Technology, or related fields.

Skills

• Scrum Master Certification
• Agile Methodologies
• Lean-Agile Principles
• Scrum Events Facilitation
• Team Coaching
• Backlog Management
• Delivery Metrics Analysis
• Jira or Similar Agile Tools
• Communication Skills
• Conflict Resolution
• Stakeholder Management
• Problem Solving

Benefits

• Pay Range: $112,400.00 - $149,800.00 Annually
• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan.