Senior Scrum Master / Program Manager (Agile Delivery Lead)

About the role

Our client is a forward-thinking organization in the healthcare/technology sector focused on leveraging data, AI, and advanced analytics to drive operational excellence and innovation. They are seeking a Senior Scrum Master / Program Manager to strengthen their Agile Delivery practice and deliver high-impact AI/ML solutions.

Responsibilities

• Manage and mentor a team of approximately six Scrum Masters, providing senior Agile leadership across the organization
• Act as Program/Project Manager on larger, cross-platform initiatives that span multiple product verticals
• Design, introduce, and embed a quantitative engineering and delivery metrics system
• Pull and analyze metrics from GitHub and related engineering systems
• Work with BI tools such as EZBI to build and maintain reporting dashboards
• Analyze testing, quality, and delivery/engineering metrics, including bug attribution and team performance
• Use metrics to drive accountability at the team level
• Own and maintain the measurement system going forward
• Support the organization's transition toward scaled Agile practices, adapting methodology to team needs rather than enforcing rigid doctrine

Requirements

• Proven experience as a Scrum Master / Agile Coach operating at a senior or program level
• Experience managing or mentoring multiple Scrum Masters across teams
• Demonstrated ability to operate as a Program Manager on cross-platform initiatives
• Technical fluency with GitHub and modern engineering workflows
• Experience building and reporting quantitative engineering/delivery metrics
• Familiarity with BI tools (e.g., EZBI) for metrics reporting
• Pragmatic, flexible approach to Agile methodology; comfortable adapting practices rather than following rigid frameworks
• Strong communication skills; comfortable working remotely with globally distributed teams
• Exposure to scaled Agile frameworks (e.g., SAFe) is advantageous

Role type: Contract • Duration: 12 months • Location: LATAM (Remote) • Hourly rate: $25 – $30