Senior SAP SD/MM Systems Analyst

Position Overview

The Senior SAP SD/MM Analyst is responsible for the design, configuration, and ongoing support of SAP Order-to-Cash (SD) and Procure-to-Pay (MM/WM/EWM) processes. This role ensures business operations run efficiently by delivering scalable, integrated SAP solutions across sales, logistics, procurement, and inventory management.

Key Responsibilities

• Oversee the collection, documentation, and analysis of business processes across Order-to-Cash (SD) and Procure-to-Pay (MM/WM/EWM).
• Configure and support SAP SD and MM modules, including integration points to WM/EWM and FI/CO.
• Lead design, execution, and validation of system testing (unit, integration, UAT) to ensure solutions meet business requirements.
• Provide hands-on support for production issues, including troubleshooting, root cause analysis, and resolution via help desk or direct engagement.
• Support and enhance SAP SD (Order-to-Cash) processes such as: Order management, pricing, billing, shipping, and customer master data.
• Support and enhance SAP MM/WM (Procure-to-Pay & Inventory) processes such as: Procurement, inventory management, logistics invoice verification, MRP, and Warehouse management processes.
• Identify functional gaps and system inefficiencies; propose and implement improvements.
• Recommend best practices and scalable solutions aligned with SAP standard capabilities.
• Participate in roadmap planning, upgrades (e.g., S/4HANA), and transformation initiatives.
• Act as a subject matter expert across SD/MM domain.
• Mentor, guide, and assist in training new or less experienced team members.

What is Expected of You and Others at This Level

• In-depth knowledge and experience
• Uses existing solutions to resolve complex issues
• Works independently; receives minimal guidance
• Acts as a resource for colleagues with less experience

Competencies Expected Of You And Others At This Level

• Manages Conflict - Handling conflict situations effectively and with a minimum of noise
• Communicates Effectively - Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Decision Quality - Making good and timely decisions that keep the organization moving forward
• Directs Work - Providing direction, delegating and removing obstacles to get work done
• Resourcefulness - Securing and deploying resources effectively and efficiently
• Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses

Minimum Qualifications And Skills

• Bachelor’s degree in business administration, computer science or related field required
• 5-10 years of SAP experience in SAP SD and/or MM
• Proven configuration and support experience in OTC and P2P processes
• Strong experience in testing, production support, and project delivery
• Demonstrated experience managing vendor/SI teams and offshore resources.

Preferred Qualifications

• SAP S/4HANA experience and familiarity with modern SAP methodologies (e.g., Activate, Agile or hybrid delivery)
• Experience with warehouse and inventory optimization, including WM/EWM, RF, or automation solutions
• Background supporting complex, multi-entity environments with integrated SAP and non-SAP systems