Senior SAP S/4HANA Order-to-Cash Functional Analyst

About the role

Hybrid position based in Arden Hills, MN. Senior SAP S/4HANA Order-to-Cash Functional Analyst to support and enhance SAP S/4HANA implementation, providing hands-on techno-functional expertise across production support, solution design, configuration, testing, and continuous improvement.

Responsibilities

• SAP Solution Design and Configuration: serve as senior functional expert for SAP S/4HANA Order-to-Cash processes; lead/participate in design sessions; translate business requirements into SAP process and system designs; perform hands‑on SAP configuration and support transports; evaluate solution alternatives; identify opportunities to simplify processes, reduce custom development, improve system efficiency; explain SAP functionality, dependencies, constraints, leading practices to stakeholders.
• Production Support and Troubleshooting: provide advanced functional support for production S/4HANA; investigate/resolve complex Order‑to‑Cash issues by reviewing configuration, transactional/master data, document flow, pricing, availability, outputs, interfaces, system messages; perform root‑cause analysis; determine cause (configuration, master data, transactional data, custom dev, integration, security, process gaps); work with ABAP developers to diagnose/resolve custom‑program and integration issues; support incident, problem, defect, change‑management processes; guide core support team on SAP processes and issue analysis.
• Advanced ATP and Customer Segmentation: support design/implementation of SAP S/4HANA Advanced Available‑to‑Promise (aATP); partner with business owners to define availability, confirmation, allocation, prioritization, exception‑management; contribute to design of product availability checks, backorder processing, product allocation, supply protection, alternative‑based confirmation, release for delivery; support customer segmentation and prioritization within order promising and fulfillment; evaluate how customer segments, product priorities, contractual commitments, supply constraints influence order confirmation/allocation; ensure aATP designs integrate with sales orders, MM, PP, delivery processing, supply‑chain processes.
• Pricing and Contract Management: support complex SAP pricing environment (condition technique, access sequences, condition records, pricing procedures, exclusions, formulas, custom ABAP routines, account determination); troubleshoot pricing issues across sales documents, deliveries, billing, credits, debits, returns; provide functional leadership for custom quantity contract solution; understand contract consumption, release orders, target quantities, validity periods, pricing relationships,