Senior Salesforce Administrator

Key Responsibilities

• Lead day-to-day administration of environment.
• Design and implement complex flows, validation rules and approval processes to streamline operations and reduce manual effort.
• Oversee data integrity through regular audits, de-duplication and the implementation of data security framework.
• Manage end-to-end integration with third-party tools.
• Guide and mentor junior or mid-level admins on best practices.
• Meet with stakeholders and SMEs in discovery sessions.
• Develop understanding of current business processes and document processes in development.
• Develop and define project roadmaps.
• Analyze data and draw business insights.
• Facilitate business solutions.
• Manage Salesforce projects.
• Create and deliver presentations.
• Track and solve issues during testing.

Qualifications

• A Bachelor’s degree is preferred.
• A minimum of 4+ years of Salesforce experience, Salesforce Certified preferred. Experience in the financial services industry is a plus.
• Strong knowledge of Salesforce capabilities, ability to align them with business needs, and recommend potential solutions.
• A collaborative mindset. Comfortable working with cross-functional teams to ensure Salesforce solutions align with business objectives.
• Exceptional communication skills: able to clearly articulate technical concepts to non-technical stakeholders to both elicit and document business requirements effectively.
• Strong project management abilities: managing timelines, resources, and deliverables to ensure projects are completed as needed.
• Able to identify the business strategies, goals, initiatives and challenges to define scope of project or initiative.
• Able to develop comprehensive test plans and cases to conduct user acceptance testing to validate system functionality and performance.
• Critical thinker/problem solver.

Benefits

Comprehensive medical, vision, and dental coverage, flexible spending options, flexible PTO, life insurance, education support, a 401(k) plan, parental leave, and more.