Senior Sales Operations Manager

About the role

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. The Revenue Operations team supports the go-to-market organization, focusing on scalable growth, operational excellence, and data-driven decision-making across the revenue engine. Key clients include Databricks, SAP, Siemens, and Verizon.

Responsibilities

• Partner with leaders across Sales, CX, and Marketing to design and optimize territory design, forecast strategy, and sales process for Outreach's largest and most strategic accounts.
• Drive repeatability, predictability, and scalability across the business by taking a data-first approach and ruthlessly prioritizing tasks.
• Identify opportunities to improve pipeline generation, outreach efficiency, and rep productivity using AI and agentic workflows.
• Work closely with SDR leadership to ensure the effectiveness and efficiency of the sales process.

Requirements

• A minimum of 5 years of experience in Sales Operations, preferably in a B2B SaaS company.
• Experience managing complex sales processes and forecasting.
• Strong understanding of CRM systems and analytics tools.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams.
• Experience with AI and automation tools, particularly in the context of sales operations.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• Experience with Salesforce or similar CRM systems.
• Proficiency in Microsoft Office Suite.

Skills

• Data analysis and interpretation.
• Project management and organizational skills.
• Strategic thinking and problem-solving.
• Effective communication and collaboration.
• Experience with AI and automation tools.

Benefits

• Flexible time off.
• 401(k) plan for retirement savings.
• Comprehensive medical, dental, and vision coverage.
• Paid parental leave options.
• Infertility/assisted reproductive services benefit.
• Employee referral bonuses.
• Snacks and beverages in the office.
• Fun events to celebrate diversity and inclusion.

Pay

The annual base salary range for this role is $110,000 - $135,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location, and experience.

Schedule

This is a remote position.