Senior Sales Operations Manager

Key Responsibilities

• Partner with Business Unit, Sales, Operations, Finance, and P&L teams to support business objectives and profitability goals.
• Implement value-based pricing strategies aligned with Business Unit objectives, product positioning, and market conditions while maintaining the flexibility to adapt to industry cycles.
• Lead interface for assigned Strategic Customer Annual Price Negotiations.
• Serve as the primary point of contact for pricing inquiries, supporting timely and informed decision-making for both existing business and new growth opportunities.
• Partner closely with Sales and Business Unit leadership to ensure strategic alignment and pricing policy compliance.
• Support and optimize MACOM's global channel partner ecosystem.
• Serve as an advocate for the customer, acting as the internal "Voice of the Customer."
• Identify, lead, and support continuous improvement initiatives across the organization.
• Led and manage select company-wide strategic projects and program initiatives.
• Support demand planning, revenue forecasting, and business intelligence activities to improve decision quality and business performance.
• Develop and deliver executive-level analyses, presentations, and recommendations to support strategic decision-making.

Qualifications And Experience

• 8+ years of experience within the semiconductor industry, preferably in Sales Operations, Channel Management, Commercial Operations, Distribution, Supply Chain, Pricing, or related functions.
• Bachelor's degree in Business, Supply Chain, Engineering, Finance, or a related discipline preferred.
• Strong understanding of the global semiconductor distribution and channel ecosystem.
• Demonstrated commercial and financial acumen, including pricing and margin management experience.
• Proven Negotiation Skills an advantage.
• Proven ability to operate effectively in a fast-paced environment and prioritize activities that drive business results.
• Self-motivated, results-oriented professional with strong decision-making capabilities and customer focus.
• Demonstrated success in improving operational processes and driving organizational efficiency.
• Strong presentation, communication, and stakeholder management skills with the ability to influence at multiple levels of the organization.
• Excellent analytical, problem-solving, and data interpretation skills with exceptional attention to detail.
• Advanced proficiency in Microsoft Office applications; SAP and CRM experience desirable.
• Collaborative team player with strong interpersonal and cross-functional leadership capabilities.