Senior Sales Operations Manager

Pipeline and Forecast Intelligence

Own pipeline and forecast intelligence. Build and maintain inspection frameworks to provide visibility, surface risk early, track progression, and inform data-driven decision making.

AI-Native Workflows

Build AI-native workflows to increase velocity and reduce friction. Use Claude and other LLM-based tools in combination with GTM data (e.g., Salesforce, Gong) to automate reporting logic, generate insights, and reduce manual work across the GTM organization.

Data Hygiene and Improvement

Support data hygiene and improvement in systems of record, so we build on top of reliable information.

GTM Cadences and Action

Drive GTM cadences that turn data into action. Translate pipeline, conversion, and activity data into executive-ready recommendations. Facilitate operating rhythm with structured analysis that drives decisions, not just updates.

Operational Transformation

Apply First Principles Problem Solving to support operational transformation. Partner cross-functionally with Revenue, Customer Success, Marketing, Partnerships, Legal, and Finance to identify issues and build scalable fixes.

GTM Planning

Contribute to GTM planning with reliable performance diagnostics, pipeline analysis, productivity and capacity modeling, and quota modeling.

Qualifications

• 5-8+ years in Sales Operations, Revenue Operations, GTM Strategy, or a related analytics-heavy operational role in a B2B SaaS or platform business.
• Demonstrated experience building with AI tools through projects, personal workflows, or process hacks that show you didn't wait to be taught.
• Hands-on experience with Salesforce including reporting structures, object relationships, pipeline management, and forecasting workflows.
• Proficiency in building GTM models (forecast, productivity, pipeline, capacity, etc.) and automating for repeatability.
• Proven ability to operate and build in fast-changing environments with imperfect data, adapting structure and approach as the business evolves.

Preferred Qualifications

• Experience deploying AI-powered workflows in an enterprise GTM environment, including integrating LLM-based tools with CRM or sales data systems.
• Experience leading pipeline and forecast reviews with revenue and executive leadership, not just supporting them with analysis.
• Experience leading cross-functional initiatives without direct authority.