Senior Sales Operations Manager
About the role
Lead Sales Strategy & Planning
Own the development of forecasting models, territory design, and quota methodologies that support our long-term growth.
Partner closely with Sales Leadership to evaluate performance trends, segment opportunities, and shape strategic decisions.
Drive annual and quarterly planning cycles with clear, data-backed recommendations that align teams and resources.
Build and Optimize Scalable Sales Processes
Architect end-to-end sales processes that support consistency, efficiency, and operational rigor across the organization.
Identify friction points in the sales cycle and implement improvements that accelerate deal velocity and enhance the customer experience.
Ensure process documentation, playbooks, and enablement materials are current, accessible, and aligned with best practices.
Own Systems & Tools Excellence
Serve as the strategic owner of Salesforce and the broader sales tech stack, ensuring systems are optimized for scale, usability, and data integrity.
Partner with RevOps, IT, and Enablement to drive system enhancements, integrations, and adoption initiatives.
Champion data governance and operational discipline across the GTM organization.
Deliver High-Impact Reporting & Insights
Build and maintain dashboards that provide visibility into pipeline health, performance metrics, and key KPIs.
Translate complex data into clear, actionable insights for Sales, Marketing, Finance, and Executive Leadership.
Establish reporting standards that support transparency, alignment, and confident decision-making.
Drive Cross-Functional Alignment
Collaborate closely with Marketing, Customer Success, Finance, and Product to ensure seamless execution across the customer lifecycle.
Support go-to-market initiatives—including new product launches, pricing changes, and market expansion—with operational readiness and performance tracking.
Act as a trusted advisor to senior leadership, offering clarity, structure, and strategic perspective in a dynamic environment.