Senior Sales Operations Coordinator

Your role in our team

• Independently manage complex proposal and bid activities for multiple concurrent opportunities ranging from $100K to $250M+, leading proposal planning, scheduling, stakeholder engagement, and submission execution to ensure high-quality, on-time customer deliverables.
• Serve as the business owner for CRM data quality, pipeline integrity, opportunity governance, sales reporting, forecasting, executive dashboards, pipeline analytics, win/loss reporting, and proposal performance metrics.
• Analyze sales and bid data to identify trends, risks, capacity constraints, and improvement opportunities, providing reporting, market intelligence, business analysis, and operational recommendations to support strategic initiatives.
• Drive continuous improvement across Sales Operations and Bid Management, including implementation of AI-enabled tools, workflow automation, proposal content libraries, and knowledge management solutions.
• Develop and maintain standard operating procedures, process documentation, templates, governance frameworks, dashboards, and reporting tools to improve operational efficiency and consistency.
• Coordinate executive approval reviews, pricing reviews, risk assessments, compliance approvals, and submission readiness activities required for customer proposals and bids.
• Act as the primary liaison between Sales, Engineering, Estimating, Procurement, Legal, Finance, and Operations to resolve issues, ensure proposal readiness, and align cross-functional teams throughout the pursuit process.
• Monitor proposal workload, resource utilization, bid cycle times, and overall process effectiveness, while leading post-award project handoff activities to ensure a seamless transition from pursuit to execution.

Your profile

• Strong analytical and business process management skills, with the ability to analyze complex data and translate findings into actionable business recommendations.
• Advanced proficiency with Salesforce (or similar CRM platforms), Power BI, Excel, and reporting tools, leveraging data to support decision-making and operational excellence.
• Experience implementing workflow automation, AI-enabled solutions, and process optimization initiatives to improve efficiency, scalability, and business outcomes.
• Proven project management and cross-functional leadership capabilities, successfully driving initiatives across multiple teams and stakeholders.
• Excellent executive-level communication and presentation skills, with the ability to clearly convey complex information to diverse audiences.
• Demonstrated ability to influence stakeholders and build alignment across business functions without direct reporting authority.
• High level of business acumen, strategic thinking, ownership, and decision-making ability, with a focus on achieving organizational goals.
• Strong organizational, problem-solving, and prioritization skills, with a proven ability to manage competing priorities and meet deadlines in a fast-paced environment.

Education and experience qualifications

• Bachelor's degree in Business Administration, Marketing, Supply Chain, Communications, Engineering, or related field.
• 2-5 years of experience in Sales Operations, Business Operations, Bid Management, Proposal Management, Commercial Excellence, Business Analytics, or Project Coordination.
• Experience supporting complex capital equipment, automation, engineering, manufacturing, or technology sales environments preferred.
• Experience with CRM systems (Salesforce preferred), reporting tools, and workflow automation platforms.
• Experience utilizing AI tools and business process automation solutions is highly desirable.

Your benefits

• Flexible work environment that supports your work-life balance; we offer paid time off for parental leave and 22+ days off for personal time and holidays.
• Access to medical, dental, and vision insurance plans with FSA or HSA options, and a 401(k) plan with a company match up to six percent.
• Several company-paid benefits, including vision insurance, short and long-term disability and basic life insurance plans, and educational and employee assistance programs.