Senior Sales Manager - Build

Role Overview

The Senior Sales Manager - Build drives market-level sales strategy and growth while coordinating multiple showroom locations. This role ensures strong sales performance, operational excellence, and a high-quality customer experience.

This leader incorporates customer insights into go-to-market strategies, segmentation, and sales coverage plans to support revenue and margin growth. They lead and develop Showroom teams, maintain key vendor and customer relationships, and support locations without dedicated leadership.

Position Details

• Reports to: Senior General Manager
• Direct oversight of: Outside Sales Representatives, Account Managers, and Designated Showroom Managers
• Location: Based out of Omaha or Des Moines
• Market opportunity: $350M+

Responsibilities

• Drive market share growth and achieve sales and gross margin targets across assigned markets and showroom locations
• Complete long-term sales strategies, identify new business opportunities, and optimize market coverage and customer segmentation
• Lead daily sales execution across teams, including customer meetings, business reviews, and joint sales calls
• Monitor sales performance, market trends, pricing strategies, and customer behavior to inform decisions and get results
• Ensure alignment of sales, marketing, and customer experience strategies to position Ferguson as the “Best Local Showroom”
• Coordinate showroom operations, including staffing, scheduling, training, displays, and adherence to brand standards
• Develop, mentor, and support sales and showroom teams, including succession planning and talent development
• Maintain strong vendor, customer, and internal partnerships to drive sales, product knowledge, and collaboration
• Lead with a safety-first approach, ensuring compliance and safe practices across all locations
• Resolve advanced customer issues and maintain a high level of customer happiness and retention
• Complete corporate initiatives, drive process improvements, and ensure consistent market-level adoption
• Support smaller or under-resourced locations to ensure consistent performance across all showrooms
• Communicate priorities, performance results, and strategy through regular team meetings and leadership forums
• Partner with leadership and HR to hire, develop, and retain high-performing teams and future leaders
• Act as a key partner to GMs and senior leaders, providing expertise and driving execution of showroom strategy

Qualifications

• Experience: 5–7+ years of sales, retail, or showroom experience, with at least 2–3 years in a management or leadership role preferred
• Track record: Proven track record of achieving sales, profitability, and P&L targets
• Business insight: Strong business insight, including planning for growth and sales/performance forecasting
• Sales solutions: Demonstrated ability to identify customer needs and deliver effective solutions that drive growth
• Leadership: Demonstrated leadership skills emphasizing mentoring, developing, and motivating teams
• Communication: Effective communicator with strong verbal, written, and interpersonal skills
• Tools: Proficient in Excel and standard business tools
• Travel: Willingness to travel within the market with occasional overnight stays

Benefits

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

Pay Range: $7,949.70 - $17,325.00

Equal Employment Opportunity

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.