Senior Sales Manager - Audio Visual, Event Technology

Description

The Senior Sales Manager plays a critical role within the In-Venue Sales organization at Pinnacle Live, a premium, in-house AV and event production company operating at premier hotels and resorts across North America. This position is responsible for driving the sales efforts of their assigned hotel, acting as front-line sales for the hotel sales team, and focusing on large-scale production sales efforts.

Essential Functions

• Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
• Generate and revise scope of work, quotes, proposals, & contracts based on the needs of hotel leads requiring AV products and services.
• Follow the Catalyst Sales Process as directed by the National Director of Venue Sales and/or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.
• Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
• Enter all pertinent client information into Pinnacle Live’s CRM platform and develop and drive an individual sales strategy that includes individual and team funnel and sales activity reporting.
• Communicate & collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
• Represent Pinnacle Live and hotel during site visits, planning meetings, and pre-convention and debrief meetings.
• Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.
• Manage accurate and timely billing of events and clients.

Required Skills & Knowledge

• Highly skilled communicator; exceptional interpersonal and relationship-building skills.
• Highly skilled at project management; proven success working in a fast-paced environment.
• Problem solver mindset: ability to remove obstacles for clients through strong organizational skills.
• Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients.
• Very strong time management skills with the ability to work on multiple projects at a time effectively.
• Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively.
• Exceptional relationship builder, internally and externally.

Benefits

• Performance based incentive plans on top of base salary.
• Generous time off with PTO, holidays and sick/personal days.
• 401k with a contribution match.
• Insurances; health, vision, dental and more.