Senior Sales Manager

About the role

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Cook up various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Perform other duties as requested by management.

Requirements

• Average 5 years of relevant experience in sales, preferably in the hospitality industry.
• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.

Qualifications

• Proven track record in sales required and previous hospitality sales experience preferred.

Skills

• Proficient in professional sales techniques.
• Ability to articulate and leverage the benefits of the hotel.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.

Benefits

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Education/Professional Development
• Technology Reimbursements
• Referral Bonus Program
• Quarterly Incentives

Pay

• Competitive salary based on experience and qualifications.

Schedule

• Varying work schedule including occasional weekend and holiday work.
• Occasional travel required.