Senior Sales Manager

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
• Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
• Manage group or business travel accounts in assigned market segments to maximize business potential
• Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals
• Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager
• Attends property specific receptions to generate leads and interact with customers
• Organize and execute local area blitzes
• Reviews daily arrivals to identify potential new accounts and to recognize guests of existing accounts
• Participates in Quarterly/Annual Business and Marketing Plans, assist with budget process
• Attends appropriate trade shows, organizes sales trips in local market and feeder cities as directed by the DOS

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred
• Minimum of two (2) years in hotel service role or sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Outgoing personality
• Always maintains a professional image through appearance and dress
• Clear, concise written and verbal communication skills
• Demonstrate ability to achieve sales goals
• Proactive sales approach; assertive and fast paced, driven to succeed
• Excellent time management skills
• Understands need time strategy as developed by Revenue Management
• Must have flexible work hours that may include evenings, weekends, and holidays

BENEFITS

• Paid Time Off (PTO)
• Compensation Range 75,000 - 80, 0000