Senior Sales Manager

About the role

Organization- Park Hyatt New York Summary The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is responsible for selling groups with guestroom and events. This position requires an expert in building and maintaining long term relationships with their assigned market, identifying, selling and converting opportunities. This candidate will work with customers to align their preferences with brand needs and actively qualify each business opportunity to maximize revenues and drive customer loyalty. Both prospecting for new accounts and current account development is necessary for this role. The Senior Sales Manager will be responsible for driving revenue by proving thoughtful proposals to inquiries, negotiating contractual terms, developing and executing a SMART plan, hosting hotel tours, networking, client entertainment, organizing and attending client events, tradeshows and meeting with clients to discuss the needs/details of the event. This position is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. The Senior Sales Manager will process business correspondence and create contracts and other related booking documentation as required. This position requires excellent customer service and communication skills and a self‑customer service skills. A self‑starter, strategic mindset and dynamic thinker is necessary.

Responsibilities

• Selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts,