Jobs · Business Development · Oklahoma

Senior Sales Manager

OKANA Resort & Indoor Waterpark · Oklahoma City, OK · 1 mo ago
Business DevelopmentFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the job posting. Key sections: - About the company? The first paragraph about Pyramid Global Hospitality, then About Our Property. Could be "About the role"? Actually "About the role" is generic; but we have "About Our Property" and "What You Will Have An Opportunity To Do". The posting includes "Position Summary". Also "Essential Duties And Responsibilities". Also "What are we looking for?" includes Performance Expectations and Qualifications. Also "Work Environment And Physical Requirements". Also "Compensation" but it's just "$ $" placeholder, no actual numbers. So we should NOT create Pay section because no actual compensation stated. Benefits: there is mention of benefits earlier: "Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays." Also "ongoing training and development opportunities". So we have benefits content. So we can create a Benefits section. Schedule: The posting mentions "work a flexible schedule that may include early mornings, evenings, weekends, and holidays based on business needs." Also "Occasional travel is required." That's schedule info. So we can include Schedule section. Pay: Not provided (just "$ $") so we omit. We need sections: About the role? Could combine company overview and property description under "About the role" or maybe "About the role" is not present; but we can create a section "About the role" with description of the position summary? Actually we have "Position Summary". That could be under "About the role". Or we could have "Position Summary" as a prose paragraph under a heading like "About the role". The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings when we have content. So we need to decide which sections to include based on content. We have: - About the role: could include Position Summary and maybe company/property overview. The posting includes "Position Summary" and earlier description about Pyramid and property. So we can put that under About the role. - Responsibilities: Essential Duties And Responsibilities (list). So we can put that under Responsibilities. - Requirements: Could be Qualifications? Actually Qualifications is separate heading. But we also have Performance Expectations under "What are we looking for?" That could be considered Requirements? The instruction says we can have Requirements and Qualifications separate. We'll need to decide. We have "What are we looking for?" with two subparts: Performance Expectations and Qualifications. So we could put Performance Expectations under Requirements (or maybe Skills?). Qualifications under Qualifications heading. Skills: Could be derived from Qualifications (skills like presentation, negotiation, etc.) but we might not need separate Skills if we already have Qualifications. However we could include Skills if there is explicit skill list. The Qualifications includes "Excellent presentation, negotiation, relationship-building, written communication, and closing skills." Also "Proficiency with hotel sales and catering systems, CRM platforms, Microsoft Office, and electronic RFP tools; experience with Cvent and Knowland preferred." That's skills. So we could put those under Skills. But we need to avoid thin sections. Perhaps combine Qualifications and Skills into one Qualifications section, as they are related. The instruction says we can have Qualifications and Skills separate, but we should prefer few substantive sections over many thin ones. So we could have Qualifications that includes both education/experience and skills. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule. We need to ensure we preserve all substantive information. Let's extract content. About the role: Should include company overview, property overview, position summary. Company overview: "Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience." Property overview: "Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana" Position Summary: "The Senior Sales Manager is responsible for generating profitable group room and banquet revenue for OKANA Resort & Indoor Waterpark. This position manages an assigned market segment and territory, develops new business, grows existing accounts, and guides opportunities from prospecting through contract execution and turnover. As a senior member of the sales team, this role also serves as a leader, mentor, and strategic partner who models accountability, urgency, collaboration, and exceptional client service." We can combine these into About the role section. Responsibilities: list of Essential Duties And Responsibilities. Need to preserve each bullet as
  • . The list is long; we need to copy each duty exactly as in text, preserving punctuation. Let's extract each duty line: - Meet or exceed assigned quarterly and annual goals for group room revenue, room nights, banquet food and beverage, rental, and total account production. - Develop and execute a proactive sales plan for the assigned segment, territory, and need periods, with emphasis on new-account acquisition, multi-year opportunities, and repeat business. - Prospect consistently through research, outbound calls, email, networking, industry events, client appointments, sales missions, site visits, and third-party sourcing platforms. - Respond to leads and RFPs with speed, accuracy, creativity, and a strong understanding of the client's objectives, budget, decision criteria, and competitive alternatives. - Prepare proposals, presentations, concessions, and contracts that position the full OKANA experience while protecting rate, profitability, and operational feasibility. - Conduct site tours that showcase guest rooms, meeting venues, outdoor spaces, dining outlets, waterpark, lagoon, recreation, and resort amenities. - Negotiate rates, dates, space, food and beverage minimums, concessions, and contract terms within established authority; secure leadership approval when required. - Maintain an accurate pipeline and document all account activity, traces, correspondence, decision dates, and next steps in the approved sales system. - Provide reliable weekly and monthly forecasts, production updates, lost-business intelligence, market feedback, and action plans. - Manage account relationships through regular business reviews, personalized outreach, post-event follow-up, and strategic rebooking efforts. - Partner with Revenue Management and resort leadership to evaluate opportunities based on total account value, compression, displacement, pattern, seasonality, and ancillary spend. - Complete organized and timely turnover to Conference Services and remain engaged as appropriate to support successful execution and future business. - Collaborate with Catering, Conference Services, Reservations, Revenue Management, Marketing, Operations, and Finance to deliver a seamless client experience. - Represent OKANA professionally at trade shows, networking events, industry functions, familiarization tours, community events, and client entertainment activities. - Support team prospecting initiatives, sales blitzes, strategic projects, training, and cross-segment coverage as assigned. - Mentor sales colleagues, share best practices, contribute to strategy discussions, and reinforce a one-team culture. - Follow all resort policies, brand standards, contracting procedures, response-time expectations, and revenue-management guidelines. - Perform other duties and special projects as assigned. We'll put each as
  • . Qualifications: Should include education/experience requirements and skills. From "What are we looking for?" we have Performance Expectations and Qualifications. Performance Expectations: - Consistently achieves established revenue, room-night, activity, conversion, and account-development goals. - Demonstrates disciplined follow-up, strong organization, accurate forecasting, and ownership of results. - Balances client needs with OKANA's revenue strategy and long-term business interests. - Communicates clearly and proactively, escalates risks early, and provides recommended solutions. - Builds trust across departments and contributes to a positive, respectful, high-performance culture. Qualifications: - Bachelor's degree in hospitality, business, marketing, communications, or a related field or 5+ years in a full-service hotel or resort. - Minimum three to five years of hotel, resort, destination, venue, or hospitality sales experience; upscale, full-service, or group-focused experience strongly preferred. - Demonstrated success meeting sales goals and managing complex group opportunities from qualification through contract. - Strong knowledge of group sales strategy, hotel operations, meeting and event requirements, contract terms, and total-revenue evaluation. - Excellent presentation, negotiation, relationship-building, written communication, and closing skills. - Proficiency with hotel sales and catering systems, CRM platforms, Microsoft Office, and electronic RFP tools; experience with Cvent and Knowland preferred. - Ability to manage competing priorities, meet deadlines, solve problems independently, and maintain careful attention to detail. - Established relationships within the assigned market segment or region are a plus. We could combine Performance Expectations into Qualifications or maybe treat them as Requirements. But we have no separate Requirements heading; we could put Performance Expectations under Requirements heading. However we have Qualifications heading already. The instruction says we can use Requirements heading for list of duties/requirements/benefits. Actually they said: Use
    • for any list of duties/requirements/benefits, and <

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