Senior Sales Manager

About the role

Senior Sales Manager – manage accounts to achieve guest satisfaction and solicit past and new business ensuring all revenue goals are achieved or exceeded. Growth path: Property Director of Sales → Area Director of Sales → Regional Director of Sales.

Responsibilities

• Interview, select, train, schedule, coach and support associates to ensure performance per brand/hotel standards and HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions satisfying internal and external customer requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Perform other duties as requested by management.

Requirements

Associate’s or Bachelor’s degree in Hospitality or related industry preferred. Proven track record in sales required; previous hospitality sales experience preferred.

Benefits

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• 24/7 access to TELUS Health (confidential work‑life resource)
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Referral Bonus Program
• Quarterly Incentives

Schedule

Work schedule varies and may include occasionally working on holidays and weekends. Moderate travel between hotel and client locations required. Role requires sitting for extended periods, lifting up to 10 pounds, bending, reaching, and using hands/fingers to operate a keyboard.