Senior Sales Manager

About the Role

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Perched above the Jordanelle Reservoir and just steps from the Jordanelle Express Gondola, Canopy by Hilton at Deer Valley is your all-season gateway to adventure. Effortless ski-in access meets vibrant dining and après with live local music, while the rooftop lounge, game room, and year-round heated pool, jacuzzi, sauna, and plunge pool create the ultimate alpine retreat. Cozy yet dynamic, it’s mountain luxury reimagined.

Responsibilities

• Develop, implement, and maintain business through proactive and reactive sales strategies to achieve individual and departmental hotel goals. Provide accurate forecasts of account performance against targets.
• Build and maintain strong relationships with key clients, including meeting planners, corporate travel managers, and other industry professionals. Negotiate contracts and close deals. Provide exceptional customer service to clients.
• Collaborate with third-party booking platforms, revenue teams, and hospitality organizations to maximize exposure for bookings. Identify and develop new business opportunities.
• Monitor market trends and competitive activity. Analyze sales data and identify areas for improvement.
• Collaborate with the marketing team to develop and execute marketing campaigns that support sales goals. Participate in marketing events and trade shows.
• Accurately document all sales activities in CRM. Deliver outstanding customer service with prompt responses to inquiries and bookings. Ensure thorough follow-up and communication with clients and internal clients.
• Manage sales resources and budgets effectively. Maintain and exceed brand standards and expectations of performance.

Requirements

• Minimum of 4 years’ experience in hotel sales required.
• Bachelor’s Degree preferred; equivalent experience will be considered.
• Luxury/Upper Upscale experience preferred.
• In-depth knowledge of the Deer Valley Market.
• Experience with Hilton systems and processes.

Skills

• Strong sales and negotiation skills.
• Exceptional communication, interpersonal, and presentation skills.
• Ability to adapt and thrive in a fast-paced environment.
• In-depth knowledge of hospitality industry reporting, regulations, and best practices.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams).
• Strong understanding of sales systems (Delphi), property management systems (PMS), and other relevant software.

Benefits

• Comprehensive health, dental, and vision coverage.
• 401(k) matching.
• Other standard perks.