Senior Sales Manager

Company Overview

Botanical Designs and its affiliates specialize in interior and exterior landscaping, as well as seasonal holiday décor installations. We transform commercial spaces into visually stunning environments that reflect beauty, festivity, and functionality.

Summary Description

Botanical Designs is seeking an accomplished Senior Sales Manager to lead our commercial sales organization and help shape the next phase of our company's growth. This is a team-focused leadership position for a proven sales professional who knows how to develop strategic customer relationships; win significant new business; translate sales activity into profitable, sustainable growth; and develop these skills in others. The ideal candidate has demonstrated a track record of success selling Interior and Exterior Plantscapes into Class A commercial office buildings, property management companies, REITs, corporate campuses, and other premium commercial environments. You understand how to navigate complex B2B sales cycles, build relationships with multiple decision-makers, and develop Account Managers into stronger producers. You will be responsible for sales strategy, team leadership, revenue growth, forecasting, strategic account development, new business acquisition, and cross-functional collaboration with Operations.

Job Duties and Responsibilities

Team Leadership & Development

• Lead, coach, mentor, and develop a high-performing Account Management and sales team.
• Establish clear individual and team sales objectives, KPIs, activity standards, and revenue targets.
• Conduct regular sales meetings, pipeline reviews, one-on-one coaching sessions, and performance reviews.
• Hold team members accountable while creating a culture built around results, customer focus, collaboration, and continuous improvement.
• Accompany Account Managers on important customer and prospect meetings to provide coaching and help win strategic opportunities.
• Support team members with negotiations, difficult customer situations, renewals, and strategic account management.

Sales Leadership & Strategy

• Develop and execute an annual sales plan aligned with Botanical Designs' overall growth and profitability objectives.
• Establish sales forecasts, revenue targets, pipeline expectations, and performance metrics.
• Monitor sales performance and proactively identify actions needed to achieve revenue and margin objectives.
• Balance new business development with growth and retention of existing strategic accounts.
• Develop territory, account, and prospecting strategies that maximize market opportunity.
• Analyze market trends, customer needs, competitor activity, commercial real estate development, and industry trends to identify new opportunities.
• Work closely with company leadership to identify opportunities for profitable growth.

Strategic Account Management

• Own and strengthen relationships with key strategic customers.
• Conduct regular customer visits and business reviews with major accounts.
• Identify opportunities to expand services within existing properties and portfolios.
• Develop account-growth strategies for high-value customers.
• Proactively identify customer concerns and service gaps before they become retention issues.
• Ensure the sales team consistently follows up on opportunities, proposals, renewals, and customer requests.
• Develop long-term relationships rather than transactional sales.
• Help Account Managers identify opportunities to increase customer value and share of wallet.

Required Experience

• Minimum of five (5) years of account management, customer relationship management, or business development experience.
• Minimum of seven (7) years of experience within the landscaping, horticulture, facilities services, commercial services, or related industry.
• Demonstrated success managing complex client relationships and growing existing accounts.
• Experience presenting to executive-level stakeholders and decision-makers.
• Valid driver's license and a driving record acceptable to the company's insurance carrier.

Preferred Qualifications

• Bachelor's degree in Business Administration, Horticulture, Landscape Management, Marketing, or a related field.
• Aspire and/or Service Titan platform experience.
• Bilingual English and Spanish.

Benefits

• Medical with contribution coverages on our health program as defined by plan
• Dental as defined by plan
• Vision as defined by plan
• 401K as defined by plan
• Paid Holidays as defined by company policy
• Personal Time Off (PTO) based on the accrual allotment as defined by the company policy

Physical Requirements

• Regularly required to talk and/or hear.
• Frequently required to sit, stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
• Ability to stand for extended periods of time.
• Frequently required to climb or balance; and stoop, kneel, crouch or crawl.
• Frequently lift and/or move up to 20-40 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Varied Field Environment performing outdoor work with moderate to occasional loud noise.